Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Flipkart
01.2020 - 01.2021
Responded to customer inquiries via phone, email, and chat
Resolved customer complaints and issues in a timely and professional manner
Maintained a high level of customer satisfaction by exceeding customer expectations
Collaborated with team members to provide outstanding customer service
Contributed to the continuous improvement of customer service processes and procedures.