Muzammil Sakkeer
Thodupuzha,Idukki
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Flipkart
01.2020 - 01.2021
- Responded to customer inquiries via phone, email, and chat
- Resolved customer complaints and issues in a timely and professional manner
- Maintained a high level of customer satisfaction by exceeding customer expectations
- Collaborated with team members to provide outstanding customer service
- Contributed to the continuous improvement of customer service processes and procedures.
Education
B.com
Newman College, Thodupuzha
Thodupuzha, Idukki07.2024
Skills
- Attention to Detail
- Ability to work under pressure
- Event planning
- Problem solving
- Communication
Timeline
Customer Service Associate
Flipkart
01.2020 - 01.2021
B.com
Newman College, Thodupuzha