Muyuan Zhang
Richmond Hill,ON
Summary
Engineering student versed in reviewing plans, writing reports, researching solutions and implementing company procedures. Driven to learn quickly, advance computer proficiency and training in industry operations. Computer competencies include various CAD programs and MS Office applications. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Reliable and dedicated team player with a hardworking and resourceful approach. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
6
6
years of professional experience
Work History
Starbucks Barista
ONroute
06.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
Barista
Real Fruit Bubble Tea
08.2022 - 12.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales by 10%.
- Recommended products based on solid understanding of individual customer needs and preferences.
Intern
Beijing LesenTech Co.Ltd
11.2021 - 04.2022
- Utilized AutoCAD solidworks to create and adjust technical drawings and models along with senior engineers to solve problems.
- Analyzed problems, identified solutions and made decisions.
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality documents, bill of materials and presentations for internal and customer-facing needs utilizing Microsoft Office.
- Sorted and organized files, spreadsheets and reports.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Collaborated in professional team to solve workflow issues.
- Communicated with regional material providers to acquire materials needed for projects.
Volunteer
Toronto and Region Conservation Authority
03.2018 - 03.2019
- Tracked volunteer hours in spreadsheets.
- Freed full-time employees up for more critical work by completing clerical tasks and office work.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with recordkeeping to maintain data for ongoing grant funding and regulatory compliance.
Education
Bachelor of Engineering - Aerospace Engineering
Toronto Metropolitan University
Toronto, ON05.2024
High School Diploma -
Richmond Green Secondary School
Richmond Hill, ON06.2019
Skills
- Multitasking and Organization
- Records Administration
- Verbal and Written Communication
- Strong Academic Record
- Computer Skills
- Following Directions
- Food Preparation and Safety
- POS System Operations
- Safe Food Handling Practices
- Cash Register Operation
- Willingness to Learn
- Process Management
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Starbucks Barista
ONroute
06.2023 - Current
Barista
Real Fruit Bubble Tea
08.2022 - 12.2022
Intern
Beijing LesenTech Co.Ltd
11.2021 - 04.2022
Volunteer
Toronto and Region Conservation Authority
03.2018 - 03.2019
Bachelor of Engineering - Aerospace Engineering
Toronto Metropolitan University
High School Diploma -
Richmond Green Secondary School
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