Mutya Catilo
Calgary,AB
Summary
To achieve and experience all possible career and opportunities, primarily to be trained in a reputable company with the approach to take up responsibilities to accomplish organizational goals where in my skills and potentials are being utilized to the maximum, alongside focusing on the scope of enhancing my personal skills and gaining maximum knowledge during my tenure to contribute to the growth of the company.
Overview
8
8
years of professional experience
Work History
Housekeeping Manager
Tita Pilar House Rental & Water Sports Activities
12.2018 - 11.2023
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Communicated repair needs to maintenance staff.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
Housekeeping Cleaner
Sabangan Beach Resort
04.2016 - 07.2018
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
Education
Bachelor Of Hospitality Management - Culinary Arts
Lyceum of The Philippine University
Batangas08.2018
High School
Joseph Marello Institute
San Juan Batangas03.2012
Skills
- Training and mentoring
- Cleaning and sanitation
- Guest Relations
- Customer Relationship Management
- Customer service-focused
- Health and safety compliance
- Customer Relations
Languages
English
Timeline
Housekeeping Manager
Tita Pilar House Rental & Water Sports Activities
12.2018 - 11.2023
Housekeeping Cleaner
Sabangan Beach Resort
04.2016 - 07.2018
Bachelor Of Hospitality Management - Culinary Arts
Lyceum of The Philippine University
High School
Joseph Marello Institute
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