MUTHUVEL SANKAR SETHU

Temenos is a multinational company specializing in enterprise software for banks and financial services, with its headquarters in Geneva, Switzerland. Core banking Product(T24/Transact), Digital Front Office (Infinity), Wealth Management products are sold to banks across the globe. Model Banks which are customized to country are available which will ease green field banks to enter local markets at quicker pace.

Banks Managed

Eurobank Cyprus- Transact Implementation

DZ Bank- TPH Cloud Implementation

Bank of England-CR’s

Santander International- Transact Implementation

Banque De Algeria-French Model Bank Implementation

Roles and Responsibilities

• Creating and Managing complete SDLC project plan in line with client expectation for requirements and tracking them on day-to-day basis
• Manage teams across various internal areas (BA’s, Dev, QA, Support, Implementation team) and get deliverables delivered on time with high quality and agreed budget
• Track and escalate project issues & steered the same as per criticality to prioritize and track project deliverables
• Prepare & maintain weekly & monthly status reports, dashboards & management reports for the internal leadership and client
• Kanban delivery model practiced for client support during QA and Post Warranty Phase with JIRA for tracking
• Tracking and Ensure Proper Handover to Support team on Project completion including Lessons Learnt
• Negotiate across the team and with client (if required) to resolve issues
• Change Request Management and Delivery with all required stakeholders including client
• Coordinate and Synergize effectively with product managers and other project teams on delivery impacts of the project
• Negotiate and Coordinate with Temenos partners on quality delivery
• Managed teams in both waterfall and scrum-sprint model using various project management tools like JIRA, RTC to support various banks
• Manage Sprint tracking and Product backlog with respective stakeholders
• Usage of hybrid SAFE practice for Annual Maintained Releases in the product
• Owned OA(Origination Architecture) module and respective Dev/QA/BA team across clients
• Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
• Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
• Trained new staff on job duties, company policies and safety procedures for onboarding.

Cognizant is an American multinational information technology services and consulting company. It serves multiple clients across world in various business sectors.

Client: Emblem Health, New York, USA

• Emblem Health is one of the United States' largest non-profit health plans. It is headquartered in Lower Manhattan, New York City. It is a multi-billion company with over 3 million members

Roles and Responsibilities(Project Manager):

• Works on End-to-End Project Management for a project starting from Proposal, Project Charter, ROI (Return of Investment) benefits, SOW, customer profitability and resource loading based on the budget and schedule
• Works closely with the Enterprise and solution architect in explaining the need of the customer and achieving towards strategic solution with a strong business vision
• Managed team of members across various technology (Mainframe,Dot net, Oracle etc) including BA's and Quality Assurance-25 FTE's, closely monitoring the team, and ensuring deliverables are of high quality within planned schedule meeting customer need.
• Manage budgeting &billing, End-to-End Project milestone tracking & deliverables using organizational tools
• Recruitment of resources based on project/account need both internally and externally
• Manage Project metrics and attend internal/external quality audits at organization level
• Proactive assessing and decision making to mitigate the project risks and deliverables
• Prepare & maintain weekly & monthly status reports, dashboards & management reports for the internal leadership and client as per agreed timelines
• Engage closely with the team in option of exploring automated tools to improve quality delivery and productivity.
• Participate on Stage gate approvals and project review meetings with the customer

Client-Aetna/CVS, Hartford, USA:

• Aetna is an American managed health care company that sells traditional and consumer directed health care insurance and related services, such as medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans, primarily through employer-paid (fully or partly) insurance and benefit programs, and through Medicare.

Roles and Responsibilities(Project Lead/Project Manager/Tech Lead):

• Worked 3 Years in USA at client site handling multiple projects.
• Manage Dev and QA team both at offshore/onsite to get the client deliverables done with quality on time within planned budget
• Attend Client Vendor meetings and ensure everyone is in sync to meet the client need and provide quality delivery to meet the final objective
• Involved in project proposal, Invoice Management, forecast activities for both domain and account level
• Face to Face Client Engagement and Critical Blocker Management at Client site
• Mainframe Expert in the account providing technical consultation across the account
• Performing High level and low level design of the business applications based on business requirement.
• Performing code review and handling code management till production deployment

Bank of New York Mellon Technology Private Limited, established in 2000, is a group company of BNY Mellon operating in India, providing technology solutions to the bank.

Roles and Responsibilities(Senior Application Developer)

• Analysis of Project Request (PR)/Change Request (CR), creation of design document, construction, testing and implementation
• Creation of Low-Level Design, Construction, Testing, Peer Review, and Implementation
• Mainframe Expertise knowledge in COBOL,JCL,VSAM,DB2,CICS and Tools used for developing and delivering the business requirements