Summary
Overview
Work History
Education
Skills
Training
PROFESSIONAL BACKGROUND
Languages
Timeline
Generic
Mutawakilu Mohammed  Iddrisu

Mutawakilu Mohammed Iddrisu

Hamilton,ON

Summary

With a Microsoft certified System engineer in Information Technology and over Twenty (20) years of experience working in various IT roles, I am confident in my ability to excel in my new role. My professional background has provided me with a strong foundation in technical support, network administration, and project coordination, making me an ideal candidate for this position. In my previous role as an IT Support Specialist, I was responsible for managing and maintaining the company’s network infrastructure, troubleshooting hardware and software issues, providing training for staff members, and assisting in the implementation of new technological solutions. My proactive approach to problem-solving, along with my strong communication and organizational skills, allowed me to effectively reduce downtime and preemptively address potential issues. One of my greatest professional accomplishments was the successful migration of the company’s entire network to a new system. This included upgrading hardware, reconfiguring network settings, and providing comprehensive training to all staff members. In this project, I demonstrated my ability to work under tight deadlines, collaborate with colleagues, and maintain a sharp focus on details and processes. For these reasons, I strongly believe that my experience and technical abilities make me a perfect fit for the IT role at your organization. I am eager to contribute my expertise and enthusiasm to your team and help drive the continuous improvement and success of your IT operations. Thank you for considering my application. I would welcome the opportunity to discuss my qualifications further and explain how I can be an invaluable asset to your organization. Please find my resume attached for your review. I look forward to the possibility of an interview.

Overview

23
23
years of professional experience

Work History

CONSULTANCY SERVICES

Personal Business
01.2019 - 01.2025
  • IN 2018 AFTER RESIGNING FROM IPMC I SETUP A CONSULTANCY FIRM TO PROVIDE IT SERVICES FOR COMPANYS TO MANAGE THEIR IT INFRASTRUCTURE. I HAVE EVER SINCE BEEN PROVIDING CONSULTANCY SERVICES FOR A NUMBER COMPANYS
  • AHANTAMAN RURAL BANK
  • LOWER PRA RURAL BANK
  • KUDU LOGISTICS
  • ANTRAK GHANA
  • HEN MPOANO
  • B-BOVID

Computer Technician

INTERCOM PROGRAMMING AND MANUFACTURING COMPANY LIMITED (I.P.M.C)
02.2007 - 08.2018
  • Responsible for repairing school computers, servicing and repairing of client computers and managing of network infrastructure Such us ANGLOGOLD ASHANTI, GOLDFIELDS GHANA LTD, GHANA PORT AND HARBOURS AUTHORITY TAKORADI (G.P.H.A) SOCIAL SECURITY AND NATIONAL INSURANCE TRUST, SG-SSB, GT BANK TO MENTIONED A FEW.

Sales Officer

CARERA COMPUTERS
12.2001 - 03.2005
  • Assisting in sales computers and accessories

WAREHOUSE SUPERVISOR

HEN MPOANO
01.2019 - 11.2024
  • My responsibility was to oversee and manage the daily operations of the company’s warehouse, ensuring efficient inventory management, accurate order fulfillment, and adherence to safety protocols. This includes tasks like managing staff, maintaining inventory levels, processing orders, coordinating shipping and receiving, and ensuring a clean and organized workspace.

Education

High School Diploma -

Intercom Programming And Manufacturing Company
Ghana
07-2012

Electrical Engineering

TAKORADI TECHNICAL INSTITUTE
Takoradi, Ghana
06.2001

Skills

  • Responsible for maintaining School computers like Laptops, Desktops, and printers
  • Managing the School networks system for student to learn very effective

Training

  • RICOH HOW TO REPAIR RICOH PRINTRES PHOTO COPIER MAIN TOPICS INCLUDE Assembling and disassembling of Ricoh printers and photo copier, basics fault detecting And installation.
  • APC (UPS) How to install 8000kva 1000kva ups and to detect and solve problem On APC UPS. Mounting of APC ups on server rack.
  • HP Main topics include: Assembling of server racks, how to work on hp servers, identifying and solving problem on hp servers.

PROFESSIONAL BACKGROUND

  • 2006 JJA-VICTORY COMPUTER TRAINING CENTRE TAKORADI NETWORKING ENGINEERING Main subject includes: Networking essentials, cabling and Network configuration.
  • 2002 ADEIGN COMPUTER TRAINING INSTITUTE TAKORADI MICROSOFT HARDWARE ENGINEERING Main subject includes: Introducing to hard ware components, Installations, assembling and disassembling.
  • 2011-2012 DIPLOMA IN SYSTEM ENGINEERING The Microsoft System engineering equips you with you A+, N+ and server administration Has the comprehensive set of skills necessary to perform diagnosis on computers and proffers solution and again implement network infrastructure, server installation and diagnosis problems and fixing them.
  • 2000 ADEIGN COMPUTER TRAING INSTITUTE TAKORADI MICROSOFT OFFICE APPLICATION Main subject includes: Microsoft office word, Microsoft Excel Microsoft PowerPoint and Microsoft Access
  • 2024 CCTV INSTALLATION As part of my hands on training I have the opportunity to be trained as professional certified HIKVISION INSTALLER and had the opportunity to execute several camera installation overs the past

Languages

English
Professional Working

Timeline

CONSULTANCY SERVICES

Personal Business
01.2019 - 01.2025

WAREHOUSE SUPERVISOR

HEN MPOANO
01.2019 - 11.2024

Computer Technician

INTERCOM PROGRAMMING AND MANUFACTURING COMPANY LIMITED (I.P.M.C)
02.2007 - 08.2018

Sales Officer

CARERA COMPUTERS
12.2001 - 03.2005

High School Diploma -

Intercom Programming And Manufacturing Company

Electrical Engineering

TAKORADI TECHNICAL INSTITUTE
Mutawakilu Mohammed Iddrisu