To secure a challenging position in a respectable organization to grow my learnings, knowledge, and abilities.
Work History
Homecare Worker
Private Home
Monitors patient condition by observing physical and mental condition, intake and output, and exercise
Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands
Assists patients by providing personal services, such as, bathing, dressing, and grooming
Patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene
Cashier
Walmart
Handle cash, credit or check transactions with customers
Scan goods and collect payments
Ensure pricing is correct
Issue change, receipts, refunds, or tickets
Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
Resolve customer complaints, guide them and provide relevant information
Greet customers when entering or leaving establishment
Housekeeper
Imperial Inn
Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
Ensure all rooms are cared for and inspected according to standards
Check stocking levels of all consumables and replace when appropriate
Funeral Server
McElgunns
Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet
Carrying plates of food on trays and serving guests
Keep glasses filled; remove each round of plates and replenish utensils
Perform cleaning tasks and breakdown of service
Maintain high standards of safety and cleanliness
Adhere to grooming and appearance standards
Medical Receptionist
Uniquecare Medical Centre
Answered and directed phone calls, providing information and assistance to patients and staff.
Used electronic health records software to efficiently manage patient information.
Handled patient inquiries with professionalism and empathy, addressing concerns and providing solutions.
Maintained a clean and organized reception area, creating a welcoming environment for patients.
Helped patients complete necessary medical forms and documentation.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Managed multi-line phone system and pleasantly greeted patients.
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Maintained current and accurate medical records for patients.
Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
Education
MEDICAL OFFICE ASSISTANT - TRANSCRIPTION, MEDICAL TERMINOLOGY, TYPING 40wpm
12.2019
MONSIGNOR MCCOY HIGH SCHOOL - PHYSICAL DEMANDS AND ABILITIES
06.2015
Skills
Compassionate caregiving
Housekeeping tasks
Patient care
Vital signs monitoring
Recording vital signs
Client documentation
Medical appointment coordination
Client confidentiality
Progress documentation
Languages
English
Full Professional
References
George Ibach
403-878-7434
Tarkpor Teah
403-606-6749
Dr. Akin Iyiola
403-527-7720
Timeline
MEDICAL OFFICE ASSISTANT - TRANSCRIPTION, MEDICAL TERMINOLOGY, TYPING 40wpm
MONSIGNOR MCCOY HIGH SCHOOL - PHYSICAL DEMANDS AND ABILITIES
