Mustağur Rahman
Lake Louise,AB
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Kitchen Steward
Lake Louise Inn
Lake Louise, Alberta
06.2025 - Current
- Maintained cleanliness and sanitation standards in kitchen and dining areas.
- Assisted chefs with food preparation and dish assembly tasks.
- Operated dishwashing equipment to ensure proper cleaning of utensils and plates.
- Washed dishware, cutlery, and glasses by hand or machine.
Stock Associate
Primark
Amsterdam, Netherlands
07.2024 - 01.2025
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions and provided detailed product information.
- Managed inventory storage in clean and organized fashion.
Stock Associate
Christian Dior
Toronto, Canada
08.2023 - 01.2024
- Greeted customers and directed to requested products.
- Removed debris and packaging from boxes and separated for recycling or disposal.
Stock Associate
Mango
Vaughan, Canada
06.2023 - 09.2023
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions and provided detailed product information.
Sales Associate
Adidas
Amsterdam, Netherlands
01.2022 - 08.2022
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Sales Associate
Vodafone
Zhytomyr, Ukraine
09.2020 - 11.2021
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Sales Assistant
LC Waikiki
Zhytomyr, Ukraine
12.2017 - 06.2020
- Built and maintained relationships with peers and upper management to drive team success.
Sales Associate
Eleven
Kuala Lumpur, Malaysia
12.2014 - 07.2017
- Helped customers find specific products, answered questions and offered product advice.
Education
Certicate - Office Administration
YWCA Toronto
Toronto, ON, Canada 12.2023 - 12/2023
Bachelor of Arts - Economics
Zhytomyr Polytechnic State University
Zhytomyr, Ukraine 09.2015 - 12/2021
Certicate - Business Studies
Malvern International Academy
Kuala Lumpur, Malaysia 01.2014 - 12/2014
Higher Secondary Certificate - Business
Mohammad Mokon High School And College
Sylhet, Bangladesh 01.2006 - 09.2009
Skills
- Sales And Replacement
- Product Restocking
- Safety processes and procedures
- Storage organisation
- Customer relationship
- Sales Support
- Safety methods
- Shipment inspection
- Truck unloading
- Microsoft office
- Product display
- Sanitation standards
- Food preparation
- Dishwashing operations
- Team collaboration
- Problem solving
Languages
- English
- Bengali
- Ukrainian
- Russian
Timeline
Kitchen Steward
Lake Louise Inn
06.2025 - Current
Stock Associate
Primark
07.2024 - 01.2025
Certicate - Office Administration
YWCA Toronto
12.2023 - 12/2023
Stock Associate
Christian Dior
08.2023 - 01.2024
Stock Associate
Mango
06.2023 - 09.2023
Sales Associate
Adidas
01.2022 - 08.2022
Sales Associate
Vodafone
09.2020 - 11.2021
Sales Assistant
LC Waikiki
12.2017 - 06.2020
Bachelor of Arts - Economics
Zhytomyr Polytechnic State University
09.2015 - 12/2021
Sales Associate
Eleven
12.2014 - 07.2017
Certicate - Business Studies
Malvern International Academy
01.2014 - 12/2014
Higher Secondary Certificate - Business
Mohammad Mokon High School And College
01.2006 - 09.2009