Mustansir Lokhandwala
Toronto,ON
Summary
Results-driven Computer Systems Technician graduate with foundations in networking, databases, and system troubleshooting. Recognized on the Dean’s List and served as Class Representative, simplifying complex IT concepts and supporting peers through clear communication and leadership. Over 2 years of combined professional experience in customer service (Tim Horton's) and academic leadership, developing exceptional transactional accuracy, problem-solving, and client-focused skills. Known for thriving in fast-paced environments, building trust through clear communication, and adapting quickly to new challenges.
Overview
1
1
year of professional experience
Work History
Team Member
Tim Hortons
11.2024 - Current
- Developed transactional accuracy by handling high-volume POS transactions daily.
- Maintained composure and efficiency in fast-paced environments, resolving issues quickly.
- Strengthened collaboration and communication by working in diverse teams under pressure.
- Enhanced problem-solving skills by addressing customer concerns effectively.
Class Representative
Loyalist College
05.2024 - 08.2024
- Acted as the primary liaison between students and faculty, representing student concerns and ensuring smooth communication.
- Simplified complex IT concepts for classmates, supporting peer learning and fostering stronger academic performance.
- Organized study sessions and collaborated with faculty to clarify coursework requirements.
- Strengthened leadership, mentoring, and technical communication skills by balancing student needs with institutional expectations.
Education
Diploma - Information And Computer Systems
Loyalist College of Applied Arts And Technology
Toronto, ON09-2025
Skills
- Operating Systems: Windows, Linux, macOS
- Networking: Cisco Packet Tracer, Subnetting, Routing & Switching
- Databases: MongoDB, MySQL
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Arabic
Limited Working
Marathi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Team Member
Tim Hortons
11.2024 - Current
Class Representative
Loyalist College
05.2024 - 08.2024
Diploma - Information And Computer Systems
Loyalist College of Applied Arts And Technology
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