Summary
Work History
Education
Skills
Languages
Timeline
Generic

Mustafa Sabbagh

Stoney Creek,ON

Summary

Reliable, hands-on professional with 5+ years of experience in customer service, team leadership,
and precision tasks. Bilingual in English and Arabic. Known for being coachable, detail-oriented, and
calm under pressure. Seeking to join Canada First as an Install Technician to contribute to home
safety and fortification through quality workmanship and strong client service.

Work History

Customer Service /Head Cashier

Circle K Gas Station – Hamilton, ON
Hamilton, ON
06.2023 - 06.2024
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Team Leader/Tailor

Fellfab Limited
Hamilton, ON
02.2021 - 01.2022
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Customer Service /Head Cashier

Busy Bee
Hamilton, ON
03.2018 - 04.2020
  • Facilitated and logged store opening, closing, and shift changes.
  • Collaborated with team members to maintain clean and organized checkout area, promoting positive shopping environment.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Streamlined the checkout process for improved customer experience and reduced wait times.

Tailor

Niko Apparel Systems
Hamilton, ON
07.2016 - 09.2018
  • Operated fully automated cutting systems using versatile marker templates with precision.
  • Arranged and extracted custom-designed garment patterns to meet high quality standards.
  • Collaborated with veteran seamstresses on boutique to large-scale production runs.
  • Utilized advanced sewing techniques such as flat lock and active seam to construct diverse
    apparel.
  • Conducted quality checks and supported end-to-end garment construction with a focus on
    craftsmanship and accuracy.

Education

High School Diploma -

Bernie Custis Secondary School
Hamilton, ON
02-2021

Skills

  • Power tool operation
  • Hand tool proficiency
  • Construction background
  • Diagnostics and troubleshooting
  • Software installation
  • Field service
  • Vehicle maintenance
  • Electrical wiring

Languages

English
Full Professional
Arabic
Native or Bilingual

Timeline

Customer Service /Head Cashier

Circle K Gas Station – Hamilton, ON
06.2023 - 06.2024

Team Leader/Tailor

Fellfab Limited
02.2021 - 01.2022

Customer Service /Head Cashier

Busy Bee
03.2018 - 04.2020

Tailor

Niko Apparel Systems
07.2016 - 09.2018

High School Diploma -

Bernie Custis Secondary School
Mustafa Sabbagh