Microsoft 360
General Manager
Led day-to-day operations for a kitchen cabinet manufacturing and installation business, overseeing all production, quality control, and delivery processes.
Managed a cross-functional team, including production, installation, logistics, and customer service personnel, ensuring efficient workflow and team performance.
Directed the complete lifecycle of customized cabinet projects, from material sourcing and design to CNC-based manufacturing, thermofoil door production, assembly, and final installation.
Implemented advanced manufacturing technologies (including CNC machinery and digital project management tools) to improve accuracy, productivity, and efficiency.
Coordinated the supply and installation of millwork for a 165-unit apartment building, managing all aspects from in-suite doors and trim to window installations.
Supervised commercial and residential projects, including Corian supply, manufacturing, and installation for high-profile clients.
Championed continuous improvement initiatives, resulting in measurable process efficiency and product quality gains.
Oversaw the adoption and integrating of ERP systems for improved inventory management, scheduling, and reporting.
Managed relationships with local and international suppliers, successfully importing over 20 containers of building materials from China.
Ensured workplace safety and compliance with WHMIS 2015 standards and company policies.
Maintained high customer satisfaction by promptly resolving issues and customizing solutions to client requirements.
Prepared and managed budgets, project schedules, and cost estimates, consistently meeting financial and operational targets.
Oversaw the supply and installation of millwork for a 165-unit apartment complex, managing all aspects from in-suite doors and trim to window installations.