Mustafa Khan
Torrance
Summary
Automotive shop owner and operations leader with 15+ years of experience managing a full-service repair facility. Expertise in advanced diagnostics, team leadership, and end-to-end shop operations. Proven ability to improve workflow efficiency, drive revenue, and deliver exceptional customer satisfaction. Strong background in training teams, managing wholesale and retail accounts, and overseeing business performance.
Overview
1
1
Certification
16
16
years of professional experience
Work History
President / Owner
Socal Motor
Torrance, CA
11.2010 - Current
- Manage all aspects of shop operations, including front-end customer service and back-end production
- Lead, train, and supervise technicians and service writers to improve productivity and service quality
- Dispatch and prioritize jobs to maximize efficiency and reduce turnaround time
- Perform advanced diagnostics on a wide range of vehicles, including gas, diesel, and alternative fuel systems CNG
- Provide in-depth diagnostic services for both retail customers and wholesale accounts
- Oversee parts sourcing, vendor relationships, and inventory management
- Write service estimates and clearly communicate repair recommendations to customers
- Resolve customer concerns and maintain high levels of satisfaction and retention
- Manage payroll, budgeting, and overall business operations
- Contribute hands-on as an automotive technician when needed
Education
No Degree - Automotive Engineering Diesel Training Seminar
ATI
Skills
- Automotive Diagnostics & Electrical Systems
- Shop & Operations Management
- Team Leadership & Development
- Customer Relationship Management CRM
- Sales & Service Writing
- Parts Procurement & Inventory Control
- Budgeting & Payroll
- Conflict Resolution
- Business Development & Client Retention
- Truck & Tire Repair
Certification
- Valid Driver’s License
- Manufacturer-Specific Automotive Repair Certification
Languages
Urdu
Full Professional
Timeline
President / Owner
Socal Motor
11.2010 - Current
No Degree - Automotive Engineering Diesel Training Seminar
ATI