Mustafa Hassan
Fridley,MN
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
6
6
years of professional experience
Work History
Controlled Manager
Securitas USA
02.2021 - Current
- Contributed to facility upgrades by evaluating new technologies in the field of video surveillance, making recommendations based on cost-effectiveness and compatibility with existing infrastructure.
- Collaborated with law enforcement agencies, providing critical information during investigations related to the property.
- Enhanced surveillance efficiency by implementing advanced monitoring systems and software.
- Enhanced data storage capabilities through efficient organization, archiving, and retrieval methods for both digital recordings and written logs associated with daily tasks or specific cases/events under investigation.
Operations Manager
Securitas USA
07.2022 - 04.2024
- Conducted routine analysis of internal processes and external factors such as emerging threats to continuously improve and adapt security strategies.
- Reviewed access control measures regularly to minimize unauthorized entry into restricted areas while maintaining ease of use for authorized personnel.
- In these positions I was in charge of the scheduling, training, video investigations, and IT troubleshooting
- Maintained detailed records of all security-related events, providing valuable data for future risk assessments and strategic planning initiatives.
Supervisor
Securitas USA
04.2021 - 07.2022
- Enhanced site security by implementing advanced surveillance systems and access controls.
- Managed a team of security personnel, ensuring proper training and adherence to company policies.
- Assessed potential risks and developed contingency plans for various emergency scenarios, ensuring preparedness at all times.
- Reduced incidents of trespassing by conducting regular security audits and identifying vulnerabilities.
Store Manager
Astound Video Conversion & Duplication
01.2018 - 09.2020
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Education
Associate Degree in Applied Science - Directing/Producing/Cinematography
Minneapolis Community and Technical College
07.2013
Skills
- Time Management
- Logistics Management
- Investigations
- Server Hardware Maintenance
- Data Security
- Schedule Management
- Management
- Complex Problem-Solving
- Data Entry
- Complaint resolution
- Computer Proficiency
Timeline
Operations Manager
Securitas USA
07.2022 - 04.2024
Supervisor
Securitas USA
04.2021 - 07.2022
Controlled Manager
Securitas USA
02.2021 - Current
Store Manager
Astound Video Conversion & Duplication
01.2018 - 09.2020
Associate Degree in Applied Science - Directing/Producing/Cinematography
Minneapolis Community and Technical College
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