MUSTAFA CAMBEL
LOGISTICS MANAGER
Toronto,ON
Summary
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Logistics Manager
FAM TI INC
Burlington, ON
04.2023 - 07.2023
- Managing and planning import and export documents for logistics and transportation
- Keeping track of number of goods as well as stock levels, delivery times and transportation costs
- Coordinated dispatching for drivers to accomplish daily delivery requirements.
- Led third-party vendors in achieving delivery time and cost targets.
- Directed shipping and receiving of wide range of products daily.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Negotiating contracts with suppliers, freight forwarders, shipping lines, truckers, IATA agents and customs
brokers - Supervising and training any warehouse staff members
Deputy Manager
AIRLINE NETWORK SERVICES INC
Mississauga, ON
01.2021 - 03.2023
- Introduced new methods, practices, and systems to reduce turnaround time.
- Conducting job interviews with potential candidates and making hiring decisions
- Developing business processes in line with the demands of business partners
- Managing the daily operations of the cargo reservation center and ensuring that all activities are running
smoothly - Providing coaching and assistance to booking agents on an ongoing basis
- Training staff in job responsibilities, processes, quotes, bookings, procedures, and company policies
- Identifying booking backlogs and offering solutions to reservation agents to resolve the issue(s) effectively
and timely - Monitoring and enforcing compliance with applicable regulations, industry standards, and company
policies - Maintaining a positive and professional relationship with clients and stakeholders, and
addressing any concerns or complaints in a timely and effective manner - Supporting the manager with strategic planning, and other activities related to the overall
management of the reservation center.
National Operations Manager, Customer Service
Transitex Logistics Inc
Istanbul, Turkey
04.2017 - 02.2020
- Managed customer service and operations for a freight forwarding company
- Developed and implemented standard operating procedures to streamline operations
- Trained and coached team members on job responsibilities, procedures, and company policies
- Oversaw daily activities to ensure on-time delivery of goods and customer satisfaction
- Utilized customer service software to manage interactions and track customer satisfaction
Import & Export Documentation Supervisor
China Shipping Agency Inc
Istanbul, Turkey
07.2014 - 03.2017
- Supervised import and export documentation processes for a shipping agency
- Ensured compliance with local and international regulations and company policies
- Trained and coached team members on job responsibilities, processes, and procedures
- Conducted regular audits to identify and resolve issues with documentation
Export & Import Documentation Officer
UASC Shipping Agency
Istanbul, Turkey
08.2012 - 07.2014
- Exported documentation and procedures related to shipping, commodity classification and customs compliance.
- Developed and deepened successful partnerships with representatives of diverse shipping companies.
- Provided tracking information to enable clients to monitor progress of shipments.
- Oversaw cargo claims to investigate and resolve loss or damage issues during transit.
Export Documentation Officer
MSC Shipping Line Inc,
Istanbul, Turkey
03.2011 - 07.2012
- Supported development of standardized documents and templates.
- Coordinated with carriers, customs brokers, and other stakeholders to ensure timely and accurate delivery of goods
- Prepared export documentation for a shipping line
- Maintained accurate records and documentation for all shipments.
Education
BBA - International Relations
Sakarya University
Sakarya, Turkey 09.2003 - 01.2008
No Degree - International Relations
University of Miskolc
Miskolc, Hungary 05.2001 -
Skills
Route optimization
Transportation activity management
Distribution and warehousing
Carrier negotiations
Proficient in MS Office
Logistics Management
Operational management
Documentation
Domestic freight management
Shipping and receiving
Shipment coordination
Cost control and tracking
Staff supervision
Import & Export
Timeline
Logistics Manager
FAM TI INC
04.2023 - 07.2023
Deputy Manager
AIRLINE NETWORK SERVICES INC
01.2021 - 03.2023
National Operations Manager, Customer Service
Transitex Logistics Inc
04.2017 - 02.2020
Import & Export Documentation Supervisor
China Shipping Agency Inc
07.2014 - 03.2017
Export & Import Documentation Officer
UASC Shipping Agency
08.2012 - 07.2014
Export Documentation Officer
MSC Shipping Line Inc,
03.2011 - 07.2012
BBA - International Relations
Sakarya University
09.2003 - 01.2008
No Degree - International Relations
University of Miskolc
05.2001 -