Mustafa Aqa

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• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Transported goods between warehouse locations according to shipment and storage needs.
• Unloaded and stacked materials by raising and lowering lifting devices.
• Collaborated with team members to complete tasks quickly and increase overall productivity.
• Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
• Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.

• Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
• Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
• Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
• Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
• Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.