MUSTAFA AL SHAMMARI
El Cajon
Summary
A results-driven professional with strong foundation in account management. Adept at building and maintaining client relationships while ensuring satisfaction and loyalty. Consistently reliable in team settings and adaptable to evolving client needs. Proficient in CRM software and skilled in strategic communication.
Overview
4
4
years of professional experience
Work History
Junior Account Manager Intern
Kleos Consulting
06.2025 - 08.2025
- - Supported client acquisition and management by helping prepare proposals and presentations.
- - Conducted market research and analyzed data to assist consultants in business development.
- - Collaborated with senior staff to maintain relationships with clients and support ongoing projects.
Sales Representative
T-Mobile
03.2024 - 04.2025
- - Assisted customers with selecting and purchasing wireless plans and devices.
- - Met and exceeded monthly sales targets by providing excellent service and detailed product knowledge.
- - Resolved billing and service issues, maintaining high customer satisfaction ratings.
- - Worked closely with team members to achieve store goals and improve client retention.
Door-to-Door Sales Representative
Ghost Services
01.2022 - 02.2024
- - Attended weekly team meetings to discuss sales strategies and targets.
- - Generated leads through cold calling and door-to-door outreach.
- - Explained product benefits to potential clients and closed sales efficiently.
Cashier Supervisor
Captain Sam’s Fish and Chicken
04.2021 - 07.2023
- - Managed daily cashier operations and ensured accuracy of all financial transactions.
- - Trained new hires in POS systems, store policies, and customer service expectations.
- - Resolved customer complaints quickly and professionally.
Education
High School Diploma -
Valhalla High School
El Cajon, CA06.2024
Skills
- - Customer Service and Communication
- - Sales and Lead Generation
- - Teamwork and Collaboration
- - Attention to Detail
- - Dependable and Responsible
- - Data Entry and Order Accuracy
- Account planning
- Performance tracking
- Goal oriented
- Customer relationships
LANGUAGES
- English: Native/Bilingual
- Arabic: Native/Bilingual
- Spanish: Limited
Timeline
Junior Account Manager Intern
Kleos Consulting
06.2025 - 08.2025
Sales Representative
T-Mobile
03.2024 - 04.2025
Door-to-Door Sales Representative
Ghost Services
01.2022 - 02.2024
Cashier Supervisor
Captain Sam’s Fish and Chicken
04.2021 - 07.2023
High School Diploma -
Valhalla High School