MUSTAFA ALBAZZAZ
Glendale
Summary
Motivated and detail-oriented. Eager to contribute to team success and expand expertise in a dynamic, entry-level IT role. Proven ability to learn quickly, adapt to new challenges, and deliver effective solutions in a fast-paced environment, and deliver clear and concise messages to drive successful outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Deli Clerk
Super King Market
08.2023 - Current
- Enhanced customer satisfaction by providing exceptional deli service and product knowledge.
- Collaborate with team members to fulfill catering and special orders on time.
Export Sales Specialist
Detro Healthcare Disinfectants Company
01.2022 - 03.2023
- Export Documentation: Prepare and verify shipping and export documentation.
- Logistics Coordination
- Manage the shipping process, including arranging transportation, freight forwarding, and scheduling shipments.
- Communication and Coordination
- Serve as the liaison between internal team and external stakeholders.
- Financial Transactions
- Prepare and process payment documents, such as letters of credit, and ensure accuracy in billing.
Middle East Regional Specialist
Medipol Mega University Hospital
09.2019 - 12.2022
- Communication: Act as a primary contact for international patients, answering inquiries via email, phone, or online platforms.
- Appointment Scheduling: Coordinate appointments with doctors and medical departments.
- Medical Records Management: Collect and review medical reports from patients to assess their needs.
- Treatment Plans: Provide information about treatment options, costs, and expected durations.
- Visa Assistance: Offer invitation letters or documentation for medical visas if required.
- Interpretation Services: Provide or arrange interpreters to ensure effective communication between patients and medical staff.
- Follow-Up Appointments: Schedule follow-ups and post-treatment check-ups.
Education
Associate of Science - Cybersecurity
Los Angeles City College
Los Angeles, CA01-2026
Bachelor of Arts - Language Interpretation And Translation
University Of Mosul
08-2013
Skills
- Hardware Installation and Maintenance: Configuring, maintaining, and troubleshooting desktops, laptops, and peripheral devices
- Operating Systems: Proficiency in installing, configuring, and troubleshooting Windows, macOS, Linux, and mobile operating systems
- Networking Fundamentals: Knowledge of basic networking concepts, including IP addressing, DNS, DHCP, and Wi-Fi setup
- Security Best Practices: Familiarity with implementing and maintaining security measures such as firewalls, anti-virus software, and access controls
- Technical Support and Troubleshooting: Skilled in diagnosing and resolving hardware, software, and connectivity issues for end-users
- Customer Service: Strong ability to communicate technical information effectively to non-technical users
Certification
CompTIA A+ /
Google Cybersecurity Certificate /
Pre Programming Certificate from Udemy
Languages
English (Full Professional Proficiency)
Spanish (Limited Working Proficiency)
Arabic (Native)
Turkish (Full Professional Proficiency)
Timeline
Service Deli Clerk
Super King Market
08.2023 - Current
Export Sales Specialist
Detro Healthcare Disinfectants Company
01.2022 - 03.2023
Middle East Regional Specialist
Medipol Mega University Hospital
09.2019 - 12.2022
Associate of Science - Cybersecurity
Los Angeles City College
Bachelor of Arts - Language Interpretation And Translation
University Of Mosul
Similar Profiles
Shukrullah AmiriShukrullah Amiri
Factory Worker at King Super MarketFactory Worker at King Super Market
Nathan AcevedoNathan Acevedo
Customer Service Staff Member at Publix Super Market At West Cobb Market PlaceCustomer Service Staff Member at Publix Super Market At West Cobb Market Place
JITHIN RAJ. TJITHIN RAJ. T
Manager at Discount Super MarketManager at Discount Super Market