Mustafa Al-Ogaidi
Summary
I am a recent college graduate with a strong background in customer service and community involvement, now looking to begin a career as a Correctional Officer. Throughout my work at Winners, KFC, and No Frills, I gained valuable experience working in fast-paced environments where teamwork, communication, and problem-solving were necessary. I learned how to stay calm under pressure, handle challenging situations, and remain professional with coworkers and customers. I am hardworking, and motivated to use these skills in a correctional setting, where safety, discipline, and respect are key.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Produce Clerk
No Frills Grocery
10.2023 - Current
- Managed inventory levels to ensure product availability and freshness.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Operated equipment for receiving, storing, and displaying produce efficiently.
- Conducted quality checks on incoming products to maintain standards.
- Trained new staff on proper handling and storage techniques for produce.
- Monitored expiration dates and rotated stock to reduce waste effectively.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Kept tidy and organized area to comply with cleanliness standards.
Customer Care Representative
TJX Winners
08.2021 - 11.2023
- Assisted customers with inquiries, providing accurate information and resolving issues promptly.
- Maintained knowledge of product features and services to better assist customers effectively.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
- Adapted to varying customer needs, ensuring efficient handling of diverse requests and concerns.
Customer Service Cashier
KFC Taco Bell
04.2022 - 10.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash register operations, ensuring accurate cash handling and reconciliation.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
- Monitored inventory levels, restocking supplies as needed to ensure smooth operations.
Education
Diploma - Police Foundations
Humber College
Toronto06-2024
Skills
- Conflict resolution skills
- First aid training
- Mental health awareness
- Strong work ethic
- Customer service
- Positive attitude
Languages
Arabic
Native or Bilingual
English
Full Professional
Turkish
Professional Working
Certification
Ontario Secondary School Diploma
Police Foundations Diploma
Timeline
Produce Clerk
No Frills Grocery
10.2023 - Current
Customer Service Cashier
KFC Taco Bell
04.2022 - 10.2022
Customer Care Representative
TJX Winners
08.2021 - 11.2023
Diploma - Police Foundations
Humber College
Similar Profiles
Shae-lynn TuccaroShae-lynn Tuccaro
Cashier at No Frills GroceryCashier at No Frills Grocery
Emily Natasha JacksonEmily Natasha Jackson
Front-end Cashier at No Frills GroceryFront-end Cashier at No Frills Grocery
Damanpreet SinghDamanpreet Singh
Customer Service Representative at No Frills GroceryCustomer Service Representative at No Frills Grocery
Michelle RamirezMichelle Ramirez
Bakery Clerk, Tortillera Clerk, Produce Clerk, Cashier at Northgate Gonzalez MarketsBakery Clerk, Tortillera Clerk, Produce Clerk, Cashier at Northgate Gonzalez Markets
Angela CaggianoAngela Caggiano
Produce Clerk/Assistant Produce Manager at AlbertsonsProduce Clerk/Assistant Produce Manager at Albertsons