Summary
Overview
Work History
Education
Skills
Highlights Of Qualification
Certification
Languages
Timeline
Generic

Mussa Hasebellah

Toronto,ON

Summary

Enthusiastic and hard-working student seeking full-time employment within the Security sector, where I can apply my relevant hotel and cleaning knowledge to a challenging position – utilizing my strong and respectable work ethic.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Tactical Security Guard

Paragon- North York Centre
Toronto, ON
08.2023 - 06.2024
  • Conducted daily security patrols of assigned areas.
  • Enforced safety regulations and monitored access control points.
  • Investigated suspicious activity, and reported findings to management.
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Excellent customer service and above-average computer skills.
  • Strong verbal and written communication skills
  • High attention to detail and observational awareness
  • Strong interpersonal skills and emotional intelligence
  • Ability to work productively and efficiently in a team
  • Monitor CCTV surveillance systems
  • Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act
  • Screening unauthorized persons and physically removing unauthorized personnel found trespassing or engaging in criminal acts or breaching the policies
  • Legally arrest individuals and surrender them to the police as soon as possible
  • Maintain a detailed memo book and prepare incident reports on all matters dealt with
  • Obtain statements and collect information for incident reports
  • Log in/out of key, radio, and pager audits
  • Handle lost & found items and inquiries
  • Report any unsafe working conditions in any/all departments
  • Ability to de-escalate a crisis situation, provide support, and liaise with emergency personnel including police, fire, and paramedics
  • Attend and investigate security alarms and emergencies in a timely and professional manner
  • Respond to all emergency response needs such as providing first aid, missing persons, etc.
  • Ensure that the property is safe by ensuring all security measures are functioning properly
  • Other duties as outlined by management

GTA Security

Onyx Security
04.2023 - 05.2024
  • Patrolling the building perimeter and premises, Noting the entry and exit of employees, visitors, and other individuals, Directing visitors to reception and logging their entry to the premises, Monitoring our video surveillance system and reviewing footage if necessary, Responding to alarms and calls of security concern, Keeping daily logs of activities and any issues addressed, Answering phones and responding to other inquiries at the security desk, Alerting authorities if needed for emergencies or security breaches, Inspecting, testing, and maintaining our security systems, as well as calling for maintenance as needed
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Monitored premises and recorded activity in daily officer reports.
  • Verified photo IDs and tickets to allow guests passage.

Delivery Driver

Amazon
Toronto, ON
06.2023 - 07.2023
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Cleaned interior and exterior of the delivery vehicle at end of the shift as needed.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.

POI and AMJ

Barry Office Services Ltd
04.2022 - 03.2023
  • Lift, carry, and load furniture weighing up to 100 pounds, onto box trucks for transport to and from donor and client locations, including up and down stairs, Deliver and set-up furniture inside client homes, as required/requested within committed time frames including but not limited to bed frames, mattresses, box springs, dressers, tables, chairs, sofas and lamps, Respond to inquiries and requests from donors, clients, customers and community partners in a knowledgeable and professional manner
  • Provide problem-solving solutions when necessary, Collect furniture from residential, individual and/or commercial/institutional client and donor homes and facilities, Follows established furniture donation policies and procedures at all times, Demonstrate the ability to protect all donated furniture from damage through established best practices, Pack and unpack items in an organized and efficient manner in preparation for sale or donation

General Laborer

Adecco
11.2020 - 03.2021
  • Welcome delivery trucks, Receive and track shipments, Embark merchandise in delivery trucks using appropriate tools, Accommodate and carefully handle fragile merchandise, Track and document exact shipment arrival and departure times, Tag and label merchandise, Label and stockpile merchandise according to size, shape, and type, Box, wrap and pack the merchandise in accordance with relevant procedures and standards, Prepare all orders for shipment, Record and manage all impaired or damaged merchandise items, Operate adequate merchandise management tools
  • Performed repetitive assembly tasks with hand and power tools and automated equipment.
  • Prepared items for transportation installing bracing, padding and strapping to prevent damage.

Steward

St. Regis Hotel, Shangri La Hotel
05.2018 - 07.2019
  • Setting up for events including arranging tables, plate setting etc., Maintaining cleanliness of kitchen through mopping, sweeping and sanitizing, Performing dishwashing duties and deep cleaning dishwasher, Follow strict health and safety policies and procedures
  • Cleaned equipment used in kitchen operations such as ovens, grills, fryers.
  • Swept, mopped and [Task] dining areas to provide diners with clean and germ-free surfaces.
  • Maintained a clean, safe, and organized work environment.

Education

Ontario Secondary School Diploma

International Business -

George Brown College

Skills

  • Dispatch Communication
  • Lifts up to 50 Pounds
  • Responsible Driver
  • Local Routes Understanding

Highlights Of Qualification

  • Aspiring to pursue a career in the business field and HVAC
  • Soccer - defense and goalie
  • Recreational basketball

Certification

  • Ontario Security license
  • Advanced First aid/ CPR Certification
  • Full G license
  • Use of force certification

Languages

English
Arabic
Tigrinya

Timeline

Tactical Security Guard

Paragon- North York Centre
08.2023 - 06.2024

Delivery Driver

Amazon
06.2023 - 07.2023

GTA Security

Onyx Security
04.2023 - 05.2024

POI and AMJ

Barry Office Services Ltd
04.2022 - 03.2023

General Laborer

Adecco
11.2020 - 03.2021

Steward

St. Regis Hotel, Shangri La Hotel
05.2018 - 07.2019

Ontario Secondary School Diploma

International Business -

George Brown College

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Mussa Hasebellah