MS Office
Muskanpreet Kaur
Montreal,QC
Summary
Enthusiastic and detail-oriented professional with strong customer service and cash handling experience, currently completing an AEC in Information Technology Programmer Analyst at LaSalle College. Skilled at building positive client relationships, managing transactions accurately, and resolving issues efficiently. Bilingual (English-French) communicator with a passion for providing exceptional service in fast-paced environments. Known for reliability, teamwork, and adaptability — eager to contribute to Scotiabank’s mission of enriching the customer experience.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Tim Hortons
Laval, QC
04.2025 - Current
- Coordinated daily operations to enhance team productivity and service quality.
- Developed training materials to support staff onboarding and skill development.
- Implemented process improvements that streamlined workflows and reduced errors.
- Monitored inventory levels, ensuring optimal stock availability for operations.
Supervisor
Tim Hortons
Montreal
07.2023 - 03.2025
- Delivered outstanding customer service by resolving inquiries and ensuring satisfaction.
- Handled cash transactions, balanced tills, and prepared accurate daily sales reports.
- Trained new team members on customer service standards and company procedures.
- Maintained compliance with food safety and cleanliness standards.
- Demonstrated leadership by coordinating shifts and ensuring smooth operations.
Supervisor
Levitts Foods Inc.
Montreal
04.2023 - 07.2023
- Supervised production area and ensured quality control standards were met.
- Managed employee scheduling and workflow for maximum efficiency.
- Assisted with training, communication, and safety compliance.
Education
AEC - Information Technology Programmer Analyst
LaSalle College
12.2024
Skills
- Customer Service Excellence
- Cash Handling & POS Systems
- Communication & Teamwork
- Leadership & Time Management
- Problem Solving & Adaptability
- Technical Skills: OOP
- Technical Skills: Programming Logic
- Technical Skills: Data Structures
- Technical Skills: SDLC
Technical Academic Projects
- Virtual Simulation for Nursing Students, Internship, Infirnaa, Created a hospital-based 3D learning demo using Unity, Blender, and MakeHuman. Designed interactive simulations to help nursing students explore various hospital units.
- Gurbani Application, Personal Project, Developed an iOS app using Xcode that provides spiritual insights and historical context on Sikhism. Designed user-friendly navigation and informative content on Sikh heritage and scriptures.
Certification
Rai Dispatching Inc.
Accomplishments
- Supervised team of 10 staff members.
- Collaborated with team of 5 in the development of internship's project .
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved accurate by completing every task with accuracy and efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Religious
Work Preference
Work Type
Full TimeLocation Preference
HybridOn-SiteImportant To Me
Career advancementTeam Building / Company RetreatsPersonal development programsWork-life balanceCompany Culture4-day work weekQuote
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse
Software
Adobe
Unity
Blender
HTML, CSS, JavaScript
Google Docs
Python, Java, C#, Swift
Languages
English
Advanced (C1)
French
Upper intermediate (B2)
Punjabi
Advanced (C1)
Hindi
Advanced (C1)
Interests
Reading books
Traveling
Meditation
Learning new languages
Technology & innovation
Fitness and wellness
Continuous learning
Timeline
Assistant Manager
Tim Hortons
04.2025 - Current
Supervisor
Tim Hortons
07.2023 - 03.2025
Supervisor
Levitts Foods Inc.
04.2023 - 07.2023
AEC - Information Technology Programmer Analyst
LaSalle College