Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Muskan Kaur Gill

Moncton,NB

Summary

Dynamic and dedicated professional with a strong background in customer service. Proven ability to enhance customer satisfaction through effective problem-solving and relationship building. Skilled in maintaining accurate records and fostering teamwork, while demonstrating leadership qualities and attention to detail in high-pressure environments. Fluent in language, contributing to clear communication.

Overview

2026
2026
years of professional experience

Work History

Team Member

Tim Hortons
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Trained new team members by relaying information on company procedures and safety requirements.

Personal Support Worker

Moncton Resident
04.2022 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.

Education

Bachelor Of Business Administration - Accounting

Crandall University
Moncton, NB
04.2023

High School - Commerce

Sri Guru Harkrishan Public School
Amritsar, India
04.2019

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Leadership qualities
  • Computer skills
  • Creativity and innovation
  • Goal setting and achievement
  • Complex Problem-solving
  • Relationship building
  • FLUENT IN LANGUAGE
  • Teamwork

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Personal Support Worker

Moncton Resident
04.2022 - Current

Team Member

Tim Hortons

Bachelor Of Business Administration - Accounting

Crandall University

High School - Commerce

Sri Guru Harkrishan Public School

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Muskan Kaur Gill