Muskanjeet Kaur
Surrey,BC
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Walmart. Skilled in staff management and training, adept at fostering employee motivation and streamlining operations. Achieved significant improvements in order fulfillment accuracy, leveraging strong problem-solving abilities and a goal-oriented approach. Expert in handling peak hours, ensuring high-quality service at Yummy Slice Pizza.
Overview
3
3
years of professional experience
Work History
Supervisor
Yummy Slice Pizza
02.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Braker/ Cashier
Cultured Coffee and Tea)
07.2021 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Customer Fulfillment Associate
Walmart
03.2021 - 02.2022
- Enhanced team productivity with thorough training and mentoring of new Customer Fulfillment Associates.
- Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues.
- Addressed customer questions about products promptly, demonstrating strong product knowledge while assisting them in making well-informed decisions about purchases.
- Reduced errors in order fulfillment, consistently double-checking orders before shipment preparation.
Education
Associate Of Arts - General Arts
Coquitlam College
Coquitlam, BC07.2021
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Quick learner
- Capable of Handling store during rush hours
Languages
English
Professional Working
Punjabi
Native or Bilingual
Timeline
Supervisor
Yummy Slice Pizza
02.2022 - Current
Braker/ Cashier
Cultured Coffee and Tea)
07.2021 - Current
Customer Fulfillment Associate
Walmart
03.2021 - 02.2022
Associate Of Arts - General Arts
Coquitlam College
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