Muskandeep Kaur
Tottenham,ON
Summary
Knowledgeable and dedicated customer service professional with extensive experience in this industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Cashier and Cook
Pizza Nova
01.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Regularly review product quality and research new vendors.
- Respond efficiently and accurately to customer complaints.
- Create detailed reports on weekly, monthly and annual revenues and expenses.
- Implement policies and protocols that will maintain future restaurant operations.
- Ordering Supplies
- Worked flexible schedule and extra shifts to meet business needs.
Cashier Specialist
Alal City Mart
03.2021 - 02.2023
- Helped customers complete purchases, locate items and join reward programs.
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted cashier team over 4 members with resolving problems and maintaining efficiency.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Education
Associate of Science - Computer Programming
Niagara College
Toronto, ON05.2023
Skills
- Time Management
- Communication
- Problem-Solving
- Attention to detail
- Interpersonal Skills
- Issue Resolution
Timeline
Cashier and Cook
Pizza Nova
01.2023 - Current
Cashier Specialist
Alal City Mart
03.2021 - 02.2023
Associate of Science - Computer Programming
Niagara College
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