Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MUSKAN SHARMA

Surrey,Canada

Summary

Thrives in supportive and compassionate settings, looking to transition into new field. Developed strong communication and empathy skills, along with ability to manage daily care routines effectively. Aims to bring these transferrable skills to new role, contributing to positive and caring environment.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Senior Food and Beverage Server

Magnolia Gardens
08.2025 - Current
  • Assisted residents with meal service in a retirement/long-term care setting while maintaining respect, patience, and compassion.
  • Delivered meals promptly and ensured dietary preferences and restrictions were followed accurately.
  • Maintained cleanliness and safety of dining areas in accordance with health and safety regulations.
  • Provided friendly, attentive service to residents, enhancing their dining experience and social well-being.
  • Collaborated with kitchen and care staff to support smooth meal delivery and address resident needs.
  • Demonstrated strong interpersonal and communication skills when engaging with elderly residents.

Health Care Aide Student

Classic LifeCare Vancouver BC
07.2025 - Current
  • Improved patient comfort by providing compassionate and attentive care during daily activities.
  • Actively participated in regular team meetings discussing goals progress updates on assigned responsibilities towards advancing patient care quality.
  • Adapted to diverse patient care situations by remaining flexible and open-minded in response to evolving healthcare needs or challenges.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Customer Support Assistant

Weilbach Canada Ltd.
08.2024 - 07.2025
  • Managed time-sensitive supply of marine navigational charts to 100+ global shipping vessels through electronic distribution, ensuring seamless operations.
  • Provided direct customer support, handling inquiries and orders from vessel captains worldwide via email with professionalism.
  • Utilized Freshdesk and Aspect CRM to log and track customer support tickets, maintaining an organized and proactive client portfolio.
  • Processed quotations and invoices, ensuring accurate and timely submission for both internal accounting and external customer billing.

Student Assistant

Langara College Kinesiology Department
  • Contributed to faculty research by compiling and analyzing data, enhancing the accuracy and depth of academic studies.
  • Provided tutoring and peer support in anatomy and exercise physiology, improving student performance and comprehension.
  • Streamlined course material development, reducing faculty preparation time and enhancing instructional efficiency.

Education

Health Care Assistant (HCA) Program -

Drake Medox College
Vancouver, BC
02.2025

High School Diploma -

Langara College
Vancouver
12-2024

Skills

  • Knowledgeable in medical office procedure and patient intake
  • Daily living assistance
  • Excellent communication and interpersonal skills to support patients, staff, and healthcare providers
  • Knowledge of medical terminology, insurance billing, and administrative best practices
  • Customer Service & Patient Relations
  • Multitasking & Time Management
  • Communication & Interpersonal Skills
  • Team Collaboration & Coordination
  • Health & Safety Compliance
  • Problem-Solving & Adaptability
  • Elderly care

Certification

  • TCPS 2, CORE2022 (PANEL ON RESEARCH ETHICS)
  • Security Guard license

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Senior Food and Beverage Server

Magnolia Gardens
08.2025 - Current

Health Care Aide Student

Classic LifeCare Vancouver BC
07.2025 - Current

Customer Support Assistant

Weilbach Canada Ltd.
08.2024 - 07.2025

Student Assistant

Langara College Kinesiology Department

Health Care Assistant (HCA) Program -

Drake Medox College

High School Diploma -

Langara College
MUSKAN SHARMA