Muskan Sharma
Brampton,ON
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
2
2
years of professional experience
Work History
Data Entry Clerk
TJX
09.2023 - Current
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Entered data into various computer systems accurately using Microsoft Office Suite.
Customer Service Representative
Gap Outlet
10.2021 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Data Entry
Rhenus Logistics
02.2022 - 08.2022
- Improved data accuracy by meticulously verifying and correcting information during entry.
- Streamlined data processing by consistently meeting deadlines for time-sensitive projects.
- Enhanced team productivity with efficient communication and collaboration on various data entry tasks.
- Reduced errors and increased efficiency through thorough proofreading and editing of entered data.
- Managed large volumes of complex information, ensuring that all records were properly stored in appropriate databases.
Education
Business
Lambton College of Applied Arts And Technology
Toronto, ON03.2023
Skills
- Data Accuracy
- Filing and Data Archiving
- Meticulous Attention to Detail
- Data Security
- Quality Control
- Customer Service-Oriented
- Strong Problem Solver
- Data Entry
- Data Processing
- Teamwork and Collaboration
Languages
English
Native or Bilingual
Timeline
Data Entry Clerk
TJX
09.2023 - Current
Data Entry
Rhenus Logistics
02.2022 - 08.2022
Customer Service Representative
Gap Outlet
10.2021 - 12.2022
Business
Lambton College of Applied Arts And Technology
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