Muskan Sahotra
Brampton,Canada
Summary
Experienced and professional with over 3 years of experience as a Cash Supervisor and Pharmacy Assistant combining skills in patient care, inventory management. Proficient in handling cash, managing transactions, balancing registers, and resolving customers issues. Enhance customer experience by employing service-oriented behaviors, understanding customer needs and team members. Seeking to leverage skills in pharmacy support and cash handling to contribute to a dynamic team in a healthcare
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Salwan Hospital
04.2020 - 05.2021
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Maintained current and accurate medical records for patients.
- Provide help to customers for cash out.
Cash Supervisor
Shoppers Drug Mart
02.2022 - Current
- Count the tills according to the store timings and carried out paper work at the end of the shift.
- Follow the proper procedure of return, refund and damage of the product.
- Handling customers complaints, resolve issues, adjust policies and organize work flow.
- Cove the breaks, merchandise the isle accordingly, work on return carts.
Pharmacy Assistant
Shoppers Drug Mart
06.2023 - 12.2023
- Proficiency in using software such as kroll, fillware pharmacy software.
- Listened and provided advice to customers seeking over-the-counter medicine for a variety of conditions and ailments.
- Tracked and managed inventory to ensure necessary medicines were always on hand.
- Operated Point of Sales systems quickly and efficiently when conducting customer transactions.
- Safely supplied medicines by accurately labeling, dispensing, and endorsing prescriptions.
- Measure dosage of medications, according to the prescription orders.
Education
Diploma - Computer System Technician
Loyalist College of Applied Arts And Technology
Toronto, ON12-2022
Skills
- Patients care
- Strong communication and interpersonal skills
- Kroll and fillware software
- Leadership and organizational skills
- Computer skills
- Customer Service
- Active Listening
- Filling prescriptions
- Inventory management
Languages
English
Full Professional
Certification
- Pharmacy assistant by Simplified Pharmacy
- Retail customer service management and coaching
- AODA certification
- Supply chain basics for everyone
Timeline
Pharmacy Assistant
Shoppers Drug Mart
06.2023 - 12.2023
Cash Supervisor
Shoppers Drug Mart
02.2022 - Current
Medical Receptionist
Salwan Hospital
04.2020 - 05.2021
Diploma - Computer System Technician
Loyalist College of Applied Arts And Technology
Similar Profiles
Sherry GandhiSherry Gandhi
TGT Science, Chemistry at Salwan Public SchoolTGT Science, Chemistry at Salwan Public School
Meenu Duggal MehtaMeenu Duggal Mehta
Office Executive at Salwan Public SchoolOffice Executive at Salwan Public School
Surabhi AhujaSurabhi Ahuja
Japanese Language Faculty HOD at The Salwan Public SchoolJapanese Language Faculty HOD at The Salwan Public School