Muskan Rani
Scarborough,ON
Summary
A dedicated and motivated Team Member, eager to take on various responsibilities, such as upholding cleanliness, managing transactions, and more. Possessing a positive demeanor and a strong drive to achieve goals, with a keen willingness to expand knowledge and embrace new opportunities.
Overview
1
1
year of professional experience
Work History
Champion Binder| Trainer
Tim Hortons
07.2023 - Current
- Trained and mentored new team members, emphasizing hospitality, food safety, and precision
- Demonstrated leadership as the shift lead for closing shifts
- Collaborated effectively with colleagues to accomplish regular tasks and responsibilities
- Committed to adhering to restaurant guidelines, particularly in food safety and hygiene, to prevent customer complaints
- Proactively managed duties during shifts
- Displayed dedication by addressing emergency situations, even off-hours and on-call
- Addressing Guest's queries and complaints
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Team Member
Tim Hortons
08.2022 - Current
- Successfully completed precise closing shifts with attention to detail
- Proficient in opening procedures, including baking tasks
- Skillful in addressing and resolving guests' inquiries and complaints
- Demonstrated ability to prioritize tasks effectively
- Proven track record of efficiently allocating tasks to team members during busy period
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Education
Diploma - Biotechnology Advanced
Centennial College of Applied Arts and Technology
Scarborough, Toronto05.2022
Bachelor's - Science (Life science)
Kurukshetra University
Kurukshetra, India07.2020
Skills
- Customer Relationship Management
- Guest Service
- Hospitality Administration
- Personnel Training
- Food Safety
- Multitasking
- Cash handling
- Attention to Detail
- Problem Solving
Timeline
Champion Binder| Trainer
Tim Hortons
07.2023 - Current
Team Member
Tim Hortons
08.2022 - Current
Diploma - Biotechnology Advanced
Centennial College of Applied Arts and Technology
Bachelor's - Science (Life science)
Kurukshetra University
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