MUSKAN MUSKAN
prince george,Canada
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
4
4
years of professional experience
Work History
Manager
Subway
10.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Assistant Manager
subway
09.2022 - 10.2024
- Greeted customers to take food orders and provide menu information
- Communicated clearly with team members in loud kitchen
- Served food quickly and accurately for positive guest experience
- Operated cash register to receive cash or card customer payments
- Carried out opening and closing procedures to supervisor's standard
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Ordered supplies to maintain operational inventory levels
Crew Trainer
Mc donalds
03.2023 - 06.2024
- Coordinated team workflows to optimize strengths and promote teamwork
- Monitored team attendance and performance to identify improvement needs
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety, and performance requirements.
Bookkeeper / payroll clerk
Tanishq Jewellers
09.2021 - 07.2022
- Performed weekly reconciliations
- Generated reports, including income statements and balance sheet
- Processed monthly payroll
- Maintained new professional supplier relationships
- Oversee accounts receivable
- Recorded new inventory and performed scheduled costs review
Customer Service Representative
Axis bank
01.2021 - 09.2021
- Answered inbound calls to greet and assist customers with various needs and questions
- Resolved customer inquiries, complaints, and issues providing insightful solutions
- Built strong knowledge of product line to assist customers in selecting products
- Resolved product and service issues promptly
- Provided key information to supervisors regarding customer issues or complaints
- Engaged with customers to understand needs, resolve issues, and answer product questions
Education
Level 1 -
Financial Risk Management
prince george, British Columbia12.2024
Post Bacc Accounting Program -
College of New Caledonia
prince george, British Columbia04.2024
Bachelor's - commerce
Delhi University
Delhi, Haryana04.2021
CA Inter 2 -
Chartered Accountant
Delhi, Haryana08.2019
Skills
- POS system instruction
- Customer service
- Accounting oversight
- Test financial controls
- Collect data
- Journal updating
- Report preparation
- General ledger accounting
- Inspect accounting records
- Prepare budgets
- Accounts payable and receivable
- GAAP application
- Bank reconciliation
- Team leadership
Languages
English
Full Professional
Timeline
Manager
Subway
10.2024 - Current
Crew Trainer
Mc donalds
03.2023 - 06.2024
Assistant Manager
subway
09.2022 - 10.2024
Bookkeeper / payroll clerk
Tanishq Jewellers
09.2021 - 07.2022
Customer Service Representative
Axis bank
01.2021 - 09.2021
Bachelor's - commerce
Delhi University
CA Inter 2 -
Chartered Accountant
Level 1 -
Financial Risk Management
Post Bacc Accounting Program -
College of New Caledonia
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