Muskan Verma
Malton,ON
Summary
Proven professional with a track record of enhancing customer experience at HMS Host International, demonstrating exceptional customer service and computer skills. Excelled in team collaboration and problem-solving, significantly improving service efficiency. Specialized in offering personalized yoga instruction at RG Divine Yoga Studio, boosting client satisfaction through patience and empathy. Able to adjust according to the work.
Overview
4
4
years of professional experience
Work History
Cashier
HMS Host International
11.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Yoga Instructor
RG Divine Yoga Studio
06.2021 - 06.2022
- Educated clients on the benefits of a consistent yoga practice for stress reduction, improved flexibility, and overall mental clarity.
- Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
- Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
- Offered one-on-one or small-group instruction for students needing additional attention and support.
Call Attender
NK Poonia Service Station
05.2020 - 05.2021
Education
Diploma - Computer Engineering Technician
Northern College
Scarborough, ON04.2024
Skills
Customer Service
Patience and Empathy
Friendly, Positive Attitude
Teamwork and Collaboration
Problem-Solving
Computer Skills
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Additional Information
C language Certified
National Gold medalist in Yoga from School Game Federation of India
Timeline
Cashier
HMS Host International
11.2022 - Current
Yoga Instructor
RG Divine Yoga Studio
06.2021 - 06.2022
Call Attender
NK Poonia Service Station
05.2020 - 05.2021
Diploma - Computer Engineering Technician
Northern College
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