Muskan Mehta
Markham,ON
Summary
Proven leader and effective communicator, adept at complex problem-solving and time management. At Rajdhani Sweets and Restaurant, I enhanced customer satisfaction and team performance through strategic conflict resolution and staff cross-training. Skilled in maintaining high service standards and fostering team agility, my approach significantly boosts operational efficiency and workplace harmony.
Overview
4
4
years of professional experience
Work History
Manager
Rajdhani Sweets and Restaurant
04.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Receptionist Administrator
Ontario Diagnostic Centre
09.2022 - 11.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Education
High School Diploma -
St. Clair College of Applied Arts And Technology
Windsor, ON03.2022
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Languages
English
Elementary
Timeline
Receptionist Administrator
Ontario Diagnostic Centre
09.2022 - 11.2023
Manager
Rajdhani Sweets and Restaurant
04.2021 - Current
High School Diploma -
St. Clair College of Applied Arts And Technology
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