MUSKAN GROVER
Brampton,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
CLERK
Revel Transport Inc
01.2020 - 09.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
Store Manager
Shell Gas Station
07.2019 - 12.2019
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Supervised ongoing daily production phases.
- Managed staff hiring, training and supervision.
VETERINARIAN ASSISTANT
West Brant Animal Hospital
02.2019 - 06.2019
- Assisted veterinarians with restraining animals during examinations to assess injuries.
- Scheduled appointments, answered phones, billed customers for services and maintained inventory to maximize office productivity.
- Provided pet owners with excellent customer service and compassionate care for animals.
- Answered owner animal health questions and advised on best care practices.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Provided customer support to clients, answering questions and addressing concerns.
- Groomed and bathed animals to maintain hygiene and appearance.
- Followed safety protocols for handling animals.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Observed animals for signs of distress or illness.
- Collected and processed samples for laboratory testing.
- Assisted veterinarians with euthanasia of animals.
VETERINARIAN ASSISTANT (Co-op)
Fairview Drive Pet Hospital
04.2015 - 07.2015
- Assisted veterinarians with restraining animals during examinations to assess injuries.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Groomed animal coats, clipped claws and polished teeth for canines and felines.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Groomed and bathed animals to maintain hygiene and appearance.
Education
GED -
Westervelt College
London, ON07.2021
High School Diploma -
Assumption College School High School
Brantford, ON06.2018
Skills
- Spreadsheet Development
- File Maintenance
- Cash Management
- Correspondence Writing
- Quality Control
- Bookkeeping
- Database Entry
- Quality Management
- Billing and Coding
- Record Preparation
- Administrative Tasks
- Customer Satisfaction
- Technology or Technical Skills –
- Microsoft Office, Word, Excel, Outlook
- Other Volunteer or Community Involvement –
- File and Records Management
- Office Maintenance
- Appointment Management
- Microsoft Office
- High-Pressure Environments
- Daily Logs
Accomplishments
Grade 12 English Language Learner (ELL)
Languages
English
Native or Bilingual
Punjabi
Full Professional
Hindi
Full Professional
Timeline
CLERK
Revel Transport Inc
01.2020 - 09.2023
Store Manager
Shell Gas Station
07.2019 - 12.2019
VETERINARIAN ASSISTANT
West Brant Animal Hospital
02.2019 - 06.2019
VETERINARIAN ASSISTANT (Co-op)
Fairview Drive Pet Hospital
04.2015 - 07.2015
GED -
Westervelt College
High School Diploma -
Assumption College School High School
Similar Profiles
Jorge Jose PérezJorge Jose Pérez
Rideshare Driver at Delancey transport, Uber, Lyft, Revel RideshareRideshare Driver at Delancey transport, Uber, Lyft, Revel Rideshare
Emerald PhungEmerald Phung
Server /Cocktail Bartender at Revel Kitchen and BarServer /Cocktail Bartender at Revel Kitchen and Bar
Eduardo EspirituEduardo Espiritu
Executive Sous Chef at Revel Palm Desert Palm DesertExecutive Sous Chef at Revel Palm Desert Palm Desert