Muskan Fatima
Summary
Motivated and detail-oriented hospitality professional with hands-on experience from a dynamic internship at the prestigious Avari Hotel, Lahore. Proficient in delivering exceptional service excellence, with developed communication, problem-solving, and multitasking skills. Acquired adeptness at maintaining composure and professionalism in fast-paced, challenging environments. Experienced in event management and organization, furthering expertise in coordinating and executing high-standard hospitality events. Eager to apply enhanced customer-oriented skills in service-driven industries to contribute toward organizational success and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Volunteer
Touqeer Foundation School
04.2023 - 09.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Established a library in the school to provide children with a space for reading and to cultivate their reading habits.
Intern
Avari Hotel
03.2022 - 10.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Participated in workshops and presentations related to projects to gain knowledge.
- Provided exceptional customer service by promptly addressing inquiries, ensuring high satisfaction among clientele.
- Developed meticulous attention to detail to uphold high service standards.
- Maintained composure and professionalism in challenging situations.
- Assisted in managing and organizing hotel events, enhancing event planning skills.
- Enhanced professional skill set in customer-oriented environments, valuable across various industries requiring service excellence and organizational skills.
Education
UTP Stage 1 -
International College of Manitoba
Winnipeg, MBHigh School Diploma -
Lahore Grammar School
Lahore, Punjab05-2022
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Community service
- Time management
- Flexible schedule
- Friendly and outgoing
- Multitasking and organization
- Reliability and punctuality
Languages
English
Professional Working
Interests
- I enjoy cooking for friends and family gatherings
- Learning new cooking techniques and expanding my culinary skills
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Enjoy experimenting with different ingredients and flavours in the kitchen
Timeline
Volunteer
Touqeer Foundation School
04.2023 - 09.2023
Intern
Avari Hotel
03.2022 - 10.2022
UTP Stage 1 -
International College of Manitoba
High School Diploma -
Lahore Grammar School
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