Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Preference
Timeline
Generic
Open To Work

Muskan Chodry

Brampton,Ontario/Ontario

Summary

Detail-oriented professional with strong problem-solving skills in the travel industry. Committed to ensuring customer satisfaction through effective communication and meticulous itinerary planning.

Overview

3
3
years of professional experience
3
3
Certifications

Work History

Travel Agent

Toureto Travels
Mississauga, Ontario
09.2024 - Current
  • Planned and booked travel itineraries for clients to ensure satisfactory experiences.
  • Managed travel documentation while ensuring compliance with industry regulations.
  • Coordinated with suppliers and vendors to facilitate seamless travel arrangements.
  • Resolved customer inquiries and issues promptly and professionally.
  • Maintained current knowledge of travel trends and industry changes to inform clients.
  • Prepared detailed itineraries to enhance travel experiences for clients.
  • Mitigated financial discrepancies by accurately collecting fees and managing refunds.
  • Ensured accurate travel documentation to support all client transactions.

Field Director

My legacy Insurance Services
Mississauga, Ontario
01.2025 - 12.2025
  • 1. Managed field operations to ensure adherence to company policies.
  • 2. Guided team in updating insurance policies and enforcing compliance standards.
  • 3. Compiled and preserved personnel reports and records for agency use.
  • 4. Assessed client needs in meetings, providing customized insurance solutions.

Team Member

Tim Hortons
Vaughan, Ontario
02.2024 - 09.2024
  • Operated cash register with precision, ensuring accurate customer transaction handling.
  • Collaborated with team to provide timely service during peak periods.
  • Restocked supplies based on inventory monitoring to maintain product availability.
  • Addressed customer inquiries and concerns professionally and attentively.
  • Greeted customers warmly upon store entry to enhance shopping experience.

Customer Service Representative

Esso and Petro Gas station
Vaughan, Ontario
02.2023 - 03.2024
  • Resolved customer complaints through effective communication and problem-solving skills.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Identified opportunities for upselling additional products or services based on customer needs.

Education

Travel and Tourism - Travel And Tourism

Alpha College of Business And Technology
Scarborough
08-2024

Skills

  • Travel itinerary planning
  • Vendor coordination
  • Industry trend analysis
  • Financial transaction accuracy
  • Effective communication
  • Upselling techniques
  • Administrative tasks
  • Language proficiency

Languages

English
Professional
Punjabi
Professional
French
Elementary

Certification

TICO

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

RemoteOn-Site

Salary Range

$69000/yr - $200000/yr

Timeline

Field Director

My legacy Insurance Services
01.2025 - 12.2025

Travel Agent

Toureto Travels
09.2024 - Current

Team Member

Tim Hortons
02.2024 - 09.2024

Customer Service Representative

Esso and Petro Gas station
02.2023 - 03.2024

Travel and Tourism - Travel And Tourism

Alpha College of Business And Technology
Muskan Chodry