Muskan Bedi
Brampton on,ON
Summary
Experienced in international education program coordination with a focus on fostering cross-cultural understanding and collaboration. Experience of 4.5 Years with International education. Skilled in managing complex projects, building strategic partnerships, and enhancing student engagement. Committed to delivering impactful educational experiences through innovative program design and meticulous attention to detail.
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
4
4
years of professional experience
Work History
Cashier (Part- Time)
Rabba Fine Foods
08.2024 - 12.2024
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Project Manager (Part -Time)
Ace Talent Group
09.2024 - 12.2024
- Enhanced project efficiency by streamlining communication channels.
- Developed comprehensive project plans for successful execution and delivery.
- Ensured effective resource allocation with meticulous project scheduling.
- Expedited issue resolution to minimise delays in project timelines.
- Led cross-functional teams to achieve project goals on time.
- Strengthened stakeholder relationships through regular updates and clear communication.
- Implemented quality control measures, ensured adherence to standards.
- Maintained excellent market and trend awareness to meet customer demand.
- Monitored consumer appetites to market products in line with demand.
Conversion Officer in Business Development
GEDU Global Education
03.2024 - Current
- Led a team of 13 application process specialists responsible for the end-to-end management of Evaluation, Submission, Post Submission & Post Decision
- Implemented streamlined processes resulting in a 22% reduction in processing time and an 44% increase in overall efficiency
- Collaborated with cross-functional teams to identify and address bottlenecks, leading to a improvement in application turnaround time
- Developed and delivered training programs for team members to ensure a consistent understanding of application processes and compliance standards
- Oversaw the implementation of a new software solution, resulting in improved data accuracy and reduced manual errors
- Conducted regular audits to ensure compliance with regulatory requirements and internal policies
- Collaborated with IT teams to troubleshoot and resolve technical issues related to application systems
- Actively participated in the development and enhancement of internal tools to support application processing.
Application Process Specialist (Admission Officer)
Apply Board
08.2021 - 10.2023
- Knowledge of different country education systems such as Canada, Uk and US; 1-2 years of related practical experience in international students application process and/or education credential evaluation; Review student documents to ensure student eligibility for consideration across diverse educational backgrounds.
- Specialized in OCAS, Salesforce, Zoho, GUS, Sheridan college , Seneca College, GBC College, St. clair college and so many different portals of canadian , UK , USA college and Universities portal.
- Work with our partnership schools and recruiters to resolve application issues and submit quality applications on behalf of our students
- Empathetically communicate application outcomes to our students, whether positive or negative
- Assist applicants with program inquiries and requirements
- Provide advisement to students on alternative program options that meet their interests and educational backgrounds
- Communicate with our partner school to cultivate positive relationships and clarify application processing ambiguities
- Ensure application processes are regularly updated to ensure precision of process detail
- Trained outsourced team on the core business, especially in Concentrix and Teleperformance
- Assisting external and internal teams with training and refreshers.
Freelancer in Different EdTech. Companies
Kingdom Of Royals Pvt Ltd
01.2021 - 07.2021
- Advice the overseas options available, so as to enable the candidates & their family make an educated choice & the right decision
- Explain Students about colleges and different courses
- Explain student about college and embassy fee structure
- Convince and retain the customer in an effective manner
- Provide the career counselling to the students in different fields
- Maintain proper records for all the meetings with the students
- Follow up the clients for enrollments.
Education
Postgraduate Certificate - Data Analytics
Humber College
Lakeshore, ONPost Graduate Certificate - International Business Management
Sheridan College
12-2024
Bachelor of Commerce -
Delhi University
Post Secondary -
Central Board of Secondary Education
Secondary -
Central Board of Secondary Education
Skills
- Salesforce, Zoho, GUS, APPLYBOARD, IDP, OCAS, Campus France, IRCC
- Proficient in guiding the student with the Visa process in countries like Canada, the UK, the USA, Germany, France, Malta,
- EXCEL, MS Office, PowerPoint
- Consultation and advisory
- Student interviews
- Insurance matters
- Consultation and advisory
- Written Communication
- Organizational Skills
- Problem-solving abilities
- Professional Demeanor
- Audit reporting
- Strategic Planning
- Work Coordination
- Multitasking
- Business Development
- Google Drive
- Supporting Operations
- Referrals
- Effective Prioritization
- Logistics
- Interpersonal Skills
- Regulations And Policies
- Advocacy
- Creative Problem-Solving
- Professional Manner
- Admission statistics
- Career counselling
Languages
English
Full Professional
Hindi
Name & contact
availability
Night shifts, Weekends, Holidays,
Timeline
Project Manager (Part -Time)
Ace Talent Group
09.2024 - 12.2024
Cashier (Part- Time)
Rabba Fine Foods
08.2024 - 12.2024
Conversion Officer in Business Development
GEDU Global Education
03.2024 - Current
Application Process Specialist (Admission Officer)
Apply Board
08.2021 - 10.2023
Freelancer in Different EdTech. Companies
Kingdom Of Royals Pvt Ltd
01.2021 - 07.2021
Bachelor of Commerce -
Delhi University
Post Secondary -
Central Board of Secondary Education
Secondary -
Central Board of Secondary Education
Postgraduate Certificate - Data Analytics
Humber College
Post Graduate Certificate - International Business Management
Sheridan College
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