Muskan Bansal
Surrey
Summary
Proactive and caring worker with 3 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
4
4
years of professional experience
Work History
Supervisor
Tim Hortons
05.2021 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Early Childhood Educator Assistant
Daycare & Preschool
08.2024 - 02.2025
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Applied play-based strategies to provide diverse approaches to learning.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Communicated with parents to inform about child's progress and classroom behavior.
Esthetician
Allora Salon & Spa
01.2023 - 04.2023
- Performed facial extractions for blackhead removals.
- Answered phone calls and emails to schedule client appointments.
- Used social media platforms to promote salon and services.
- Removed hair through exfoliation, waxing and threading.
- Styled hair, makeup and nails for customers for special events and occasions.
Beauty Advisor
Blue Heaven
09.2021 - 12.2021
- Offered make-up tips and popular tutorials in alignment with latest trends.
- Recommended specific hair and beauty products to meet individual customer needs.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed payments, entering sales in register for prompt customer service.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Certificate Course - Early Childhood Educator Assistant
Coastal College of British Columbia
09.2023
Associate of Arts - Arts
Kwantlen Polytechnic University
12.2022
Certificate Course - Makeup Artist
Nehaz
11.2020
Skills
- Social Media Marketing
- Guest services expertise
- Customer Service
- Friendly and Outgoing
- Training and mentoring
- Safety awareness
- Staff Management
- Child assessment
- Lesson implementation
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Early Childhood Educator Assistant
Daycare & Preschool
08.2024 - 02.2025
Esthetician
Allora Salon & Spa
01.2023 - 04.2023
Beauty Advisor
Blue Heaven
09.2021 - 12.2021
Supervisor
Tim Hortons
05.2021 - Current
Associate of Arts - Arts
Kwantlen Polytechnic University
Certificate Course - Makeup Artist
Nehaz
Certificate Course - Early Childhood Educator Assistant
Coastal College of British Columbia
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