Summary
Overview
Work History
Education
Skills
Timeline
Generic

Muskan

Aldergrove,BC

Summary

Results-driven legal professional with a Bachelor of Laws and over two years of experience in administration and client relations. Specializes in statutory interpretation and regulatory compliance, with strong capabilities in document management and handling complex client inquiries. Prepared to deliver high-level support within a legal practice.

Overview

3
3
years of professional experience

Work History

Office Administrator

Cheema Business Solutions
Abbotsford, British Columbia
12.2024 - Current
  • Assisted in scheduling meetings and coordinating office events.
  • Prepared and maintained accurate records and documentation.
  • Processed incoming and outgoing correspondence promptly.
  • Supported team members with administrative tasks as needed.
  • Organized and maintained filing systems, including electronic databases and records.
  • Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
  • Created PowerPoint presentations for internal use or external clients when required.

Customer Service Representative

Telus Communications
Surrey, British Columbia
03.2023 - 09.2024
  • Assisted customers with inquiries and product information through phone and email.
  • Resolved customer complaints by identifying issues and providing appropriate solutions.
  • Maintained accurate records of customer interactions in the company database.
  • Educated customers on product features, benefits, and usage for optimal experience.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.

Education

Associate of Arts -

LaSalle College
Vancouver, BC
09-2024

Bachelor of Laws -

Punjabi University
Patiala, India
07-2021

Bachelor of Commerce -

Punjabi University
Patiala, India
07-2018

Skills

  • Microsoft Excel

  • Record management

  • Office software

  • Presentation creation

  • Filing systems

  • Customer relationship management

  • Attention to detail

  • File organization

Timeline

Office Administrator

Cheema Business Solutions
12.2024 - Current

Customer Service Representative

Telus Communications
03.2023 - 09.2024

Associate of Arts -

LaSalle College

Bachelor of Laws -

Punjabi University

Bachelor of Commerce -

Punjabi University
Muskan