MUSKAN
Windsor,ON
Summary
- Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends.
- Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
RELIANCE MALL
AMRITSAR, PUNJAB, INDIA
01.2022 - 06.2024
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved customer complaints promptly and efficiently.
- Promoted available products and services to customers during service, account management and order calls.
Salon Manager
Lakme
Amritsar, Punjab, INDIA
06.2021 - 04.2024
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Good experience in makeup and Henna Artist.
- Expert in bridal makeup.
Education
Diploma - Office Administration
St. Clair College Windsor Campus
Windsor, ON09-2024
High School Diploma -
Prem Chand Markanda College
Jalandhar Punjab05-2021
Skills
- Complaint resolution
- Product Knowledge
- Scheduling
- Data Entry
Accomplishments
- Award In Lakme Salon for best Mehndi.
- Best Make up artist in 2023.
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Availability
- Monday, Friday, Saturday and Sunday.
- Available on weekends.
- Evening and night shifts.
References
References available upon request.
Timeline
Customer Service Representative
RELIANCE MALL
01.2022 - 06.2024
Salon Manager
Lakme
06.2021 - 04.2024
Diploma - Office Administration
St. Clair College Windsor Campus
High School Diploma -
Prem Chand Markanda College
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