Sahil Verma

- Implementing and monitoring comprehensive security measures to safeguard assets and personnel.
- Conducting thorough inspections of premises to identify potential security risks and vulnerabilities.
- Operating and maintaining surveillance systems, including CCTV, to monitor and record activities.
- Responding promptly and effectively to alarms, incidents, and emergencies, coordinating with law enforcement and emergency services as needed.
- Enforcing organizational policies and regulations to prevent unauthorized access and ensure compliance with safety standards.

-Ensured customer satisfaction through proactive strategies aimed at addressing needs and resolving concerns efficiently.
-Handled guest concerns and complaints with promptness and empathy, maintaining a professional demeanor.
-Upheld high standards of customer service during high-volume and fast-paced operations, ensuring consistent quality.
-Adhered to company policies and health and sanitation regulations by following food safety procedures rigorously.
-Clarified customer issues, identified the root cause of problems, and effectively resolved product or service complaints.
-Promoted available products and services during service, account management, and order calls, enhancing customer engagement and sales.

-Professionally engaged with customers via email, phone, and in-person interactions to provide essential information, ensuring a high level of service and satisfaction.
-Addressed customer requests promptly and effectively, delivering tailored support and personalized recommendations to meet their specific needs, thereby enhancing customer loyalty and trust