Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

Muskaan muskaan

Greater Sudbury,ON

Summary

Motivated and enthusiastic retail sales professional with over 2 years of experience in customer-facing roles, including retail sales, team supervision, and promotional marketing. Adept at achieving sales targets, supervising teams, managing inventory, and providing high-level customer service. Brings a goal-oriented mindset, excellent communication skills, and a positive attitude to every shift. Ready to contribute to a fast-paced, team-driven environment.

Overview

2
2
years of professional experience

Work History

Retail Team Leader

Dollarama Inc.
Greater Sudbury, Ontario
01.2024 - 09.2025
  • Supervise up to 5 sales associates on shift, delegate tasks, and ensure daily operations run smoothly.
  • Train new employees on store procedures, customer service protocols, and point-of-sale systems.
  • Monitor inventory levels, conduct stock counts, and report discrepancies to management.
  • Open and close the store, complete shift reports, and handle daily cash reconciliation.
  • Assist customers with product inquiries, returns, and complaints in a courteous and efficient manner.

Sales Associate

Giant Tiger
Greater Sudbury, Ontario
04.2023 - 06.2024
  • Provided personalized customer service in a high-volume retail environment.
  • Operated POS system, processed transactions, returns, exchanges, and managed loyalty card sign-ups.
  • Assisted with receiving and restocking shipments, organized promotional displays, and labeled merchandise.
  • Handled opening/closing responsibilities, including balancing the till and preparing deposits.
  • Participated in inventory checks and collaborated with team members to meet department sales goals.

Sales Promoter

Match Retail
Greater Sudbury, Ontario
05.2023 - 12.2023
  • Promoted client products in high-traffic retail locations including malls and grocery stores.
  • Approached potential customers with confidence and delivered persuasive product presentations.
  • Collected customer data using mobile entry forms and reported campaign outcomes to supervisors.
  • Set up branded display booths, maintained visual merchandising standards, and restocked materials.
  • Worked independently and in teams to meet daily and weekly sales conversion targets.

Education

High School Diploma -

Fleming College
Toronto, ON
08-2024

Skills

  • Customer-Focused Approach
  • Goal-Oriented Sales Strategy
  • Staff Supervision & Coaching
  • Inventory & Merchandising
  • Adaptability & Reliability
  • Friendly & Positive Communication

Availability

  • Full Time

Timeline

Retail Team Leader

Dollarama Inc.
01.2024 - 09.2025

Sales Promoter

Match Retail
05.2023 - 12.2023

Sales Associate

Giant Tiger
04.2023 - 06.2024

High School Diploma -

Fleming College

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Muskaan muskaan