Muskaan Khurana
Markham,ON
Summary
Organized and dependable student successful at managing multiple priorities with a positive attitude. Willingness to gain experience researching and working in an academic setting. Motivated student currently working towards a degree in Sociology. Adept at prepping resources, and materials for research. Extensive background in investigating Sociological and Pedagogical research.
Overview
8
8
years of professional experience
Work History
Special Projects Assistant/Marketing and Communications Assistant
CIKL-Work Study, York University
05.2023 - Current
- Work in the Center for Indigenous Knowledges and Languages office (3rd Floor of York Lanes) providing assistance for on campus events and initiatives.
- Foster a welcoming environment and assist with day-to-day office tasks.
- Provide support with coordinating food deliveries for events, and promoting events on social media.
- Making infographics and posters pertaining to CIKL events and create annual newsletter.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Research Assistant
York University
07.2024 - 09.2024
- Recorded data and maintained source documentation following good documentation practices.
- Completed administrative and research duties per professor request.
- Inputted and Organized Data from survey results.
- Prepared fact sheets, tables, and graphs to summarize research results.
- Managed databases and input data to update records.
Logistics Monitor, Customer Service, Congress 2023
Federation For The Humanities And Social Science
05.2023 - 06.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Monitored high-volume buildings where panels and event were taking place.
- Help solve issues in relation to catering, tech, security.
- Promptly directed panelists and attendees to their rooms.
- Communicated with supervisor through radio, to solve related issues.
TRU Sales Floor Associate and Customer Service
Toys “R” Us Canada
05.2019 - 06.2023
- Respond to live chats and emails for Toys “R” Us Canada
- Serve customers as a cashier
- Assist customers on the floor to make sure they have found what they are looking for
- Assist to keep the floor clean, putting products on selves, and pricing items
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Senior Counsellor, Building Blocks
For Kindergarteners, Armadale Public School, YRDSB
07.2019 - 08.2019
- Watch and monitor children ages 3 to 4 while engaging in educational play.
- Assisted children when doing activities and playing outside.
- Took pictures and write notes on the progress of the students.
- Attended 4 informative sessions on how to set the children up for success.
- Offered guidance and advice to help cultivate community involvement.
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
Junior Counsellor, Summer Institute
Armadale Public School, YRDSB
07.2016 - 08.2017
- Monitored and ensured the safety of children aged 5-10 on recreational field trips to parks and outdoor facilities.
- Maintained a positive attitude with children and co-workers.
- Worked closely with senior staff to ensure an enthusiastic and fun environment for children.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Education
Concurrent Education
Bachelor of Education - York University
06.2025
Bachelor of Arts - Sociology
York University
06.2025
High School Diploma -
Middlefield Collegiate Institute
06.2019
Skills
- Ability to work with others
- Communicative Abilities
- Problem Solving
- Live Chat Communication
- Customer Service
- Google Docs, Microsoft Office, Zoom, Canva
Accomplishments
In June 2022 I had the opportunity to get a personal narrative published titled, "Aging Flower: Giving Back to Those Who Raised Us". This was published through New Sociology, York University, in the academic journal: Third issue, Reverting the Gaze: Resisting Humanism and Hegemony in the West.
Languages
English
Native or Bilingual
Hindi
Limited Working
French
Elementary
Affiliations
- York University
- The Centre for Indigenous Knowledges and Languages
- Scarborough Gurdwara
Timeline
Research Assistant
York University
07.2024 - 09.2024
Special Projects Assistant/Marketing and Communications Assistant
CIKL-Work Study, York University
05.2023 - Current
Logistics Monitor, Customer Service, Congress 2023
Federation For The Humanities And Social Science
05.2023 - 06.2023
Senior Counsellor, Building Blocks
For Kindergarteners, Armadale Public School, YRDSB
07.2019 - 08.2019
TRU Sales Floor Associate and Customer Service
Toys “R” Us Canada
05.2019 - 06.2023
Junior Counsellor, Summer Institute
Armadale Public School, YRDSB
07.2016 - 08.2017
Bachelor of Arts - Sociology
York University
High School Diploma -
Middlefield Collegiate Institute
Concurrent Education
Bachelor of Education - York University
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