Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Muskaan Kapoor

Brampton

Summary

Dynamic Operations Executive with a proven track record at Stone Universe Pvt Ltd, excelling in operational excellence and team leadership. Expert in utilizing QuickBooks and Google Sheets to streamline processes, enhance collaboration, and drive efficiency. Recognized for strong decision-making and problem-solving abilities, significantly improving workflow and achieving organizational goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Operations Executive

Stone Universe Pvt Ltd
02.2023 - 06.2025
  • Collaborated on operational support tasks to achieve common goal.
  • Managed client accounts and coordinated operational workflows to ensure seamless service delivery and client satisfaction.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.
  • Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
  • Managed day-to-day operational tasks, ensuring efficient workflow and timely execution of processes.
  • Utilized Google Sheets for data entry, tracking inventory, managing reports, and streamlining internal documentation.
  • Worked with QuickBooks for invoice processing, expense tracking, and financial record-keeping.
  • Handled export software to manage shipments, generate export documentation (like invoices, packing lists, etc.), and ensure compliance with international trade regulations.
  • Coordinated with logistics and finance teams to ensure smooth order fulfillment and export operations.
  • Maintained accurate records and supported audit and compliance processes.
  • Efficiently and effectively identified and solved all problems that impacted direction of business.

HR Recruiter

Bridging Talent
02.2022 - 02.2023
  • Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
  • Collaborated with hiring managers to identify talent needs and develop effective job descriptions.
  • Developed strong relationships with clients, ensuring accurate understanding of their needs and matching them with top talent.
  • Reduced time-to-fill for open positions by implementing targeted recruitment strategies.
  • Job Posting & Sourcing Candidates
  • Create detailed job descriptions and candidate profiles.
  • Collaborate with hiring managers to understand job requirements.

Education

MBA - Financial Management

Guru Nanak Dev University
Amritsar, Punjab
06-2021

Bachelor of Commerce - Commerce

BBK DAV College For Women
Amritsar, Punjab
06-2019

Senior Secondary -

Sacred Heart Senior Secondary School
Amritsar,Punjab
03-2016

Skills

  • Operations management
  • Knowledge of MS Excel / Google Sheets, QuickBooks, and other tools
  • Operational excellence
  • Operations oversight
  • Team leadership
  • Organizational development
  • Excellent communication & interpersonal skills
  • Strong decision-making and organizational abilities
  • Problem-solving and decision-making ability
  • Time management and multitasking

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • Microsoft Excel from Udemy
  • Time Management from Pune Institute of Business Management
  • Fundamentals of Digital Marketing



Timeline

Operations Executive

Stone Universe Pvt Ltd
02.2023 - 06.2025

HR Recruiter

Bridging Talent
02.2022 - 02.2023

MBA - Financial Management

Guru Nanak Dev University

Bachelor of Commerce - Commerce

BBK DAV College For Women

Senior Secondary -

Sacred Heart Senior Secondary School

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Muskaan Kapoor