Muskaan Dutt
39122 Range Rd, 3052 Corman Park, Saskatoon,SK
Summary
Dedicated and service-oriented professional with over a year of hands-on experience in both customer service and food and beverage operations. Possessing a proven track record of delivering exceptional customer experiences in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Marble Slab Creamery
01.2023 - 04.2024
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
CASHIER
Dollarama
10.2022 - 04.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Hospitality Managemnet -
Lambton College of Applied Arts And Technology
Sarnia, ON12.2023
Bachelor of Arts -
Government College For Girls
Punjab, INDIA07.2020
Skills
- Inventory Control
- Strategic Planning
- Cash Handling
- Customer Service
- Conflict Resolution
- Cash handling and management
Certification
· Planning and control for food and beverage operation (15-Dec-2023)
Accessibility for Ontarians with Disabilities Act (19-Oct-2022)
· Occupational Safety and Health Administration (19-Oct-2022)
· Workplace Health and Safety Awareness (27-Oct-2022)
· Smart Serve (11-Nov-2022)
· Basic FST (16-Nov-2022)
Timeline
Supervisor
Marble Slab Creamery
01.2023 - 04.2024
CASHIER
Dollarama
10.2022 - 04.2024
Hospitality Managemnet -
Lambton College of Applied Arts And Technology
Bachelor of Arts -
Government College For Girls
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