Muskaan
Etobicoke,ON
Summary
Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.
Overview
2
2
years of professional experience
Work History
Customer Service Assistant
Dominos Pizza Inc.
09.2021 - 05.2023
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Responded to customer calls and emails to answer questions about products and services.
- Collaborated with other departments to guarantee customer satisfaction.
- Utilized problem-solving skills to address customer queries and complaints.
- Answered customer questions about product availability and shipment times.
- Described products to customers and how best to care for merchandise.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Education
GED -
National Convent Senior Secendary
Moga, Punjab07.2022
Skills
- Invoice Preparation and Processing
- Excellent Nonverbal Communication Skills
- Hearing Aids
- Loss Prevention Goals Monitoring
- Document and Records Management
- Recordkeeping Compliance
- Calm and Professional Under Pressure
- Guest Satisfaction
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Customer Service Assistant
Dominos Pizza Inc.
09.2021 - 05.2023
GED -
National Convent Senior Secendary
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