Mushtaq Ahmed Mohammad
Toronto,ON
Summary
A motivated and hard-working student seeking for a part-time job that provides valuable experience and supports my education. Possessing strong interpersonal and communication skills, and a passion for customer service. Able to balance work and school responsibilities while consistently delivering high-quality results.
Overview
1
1
year of professional experience
Work History
System Administrator
TCS Kohinoor Park
KOLKATA
12.2021 - 07.2022
- Greet and assisted customers with their purchases
- Maintained a clean and organized store environment
- Stock shelves and performed inventory checks
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Completed reports detailing network and systems performance and downtime issues.
- Increased efficiency in the workplace by ensuring seamless integration of new applications into existing systems.
- Assisted in capacity planning efforts to ensure sufficient resources were available for future growth while avoiding unnecessary expenses related to underutilized assets.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Contributed to cost-saving initiatives by analyzing resource usage trends and recommending infrastructure adjustments accordingly.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Installed and configured network printers and other peripheral devices.
- Monitored temperature and power draw to immediately detect faults and failures.
- Migrated data from legacy system to [Software] databases.
- Adopted cost-effective, useful solutions to implement into current systems.
- Resolved issues and escalated problems with knowledgeable support and quality service.
Education
Electrical And Electronics Engineering
Kamala Institute of Technology And Science
Huzurabad, Karimnagar08.2021
High School Diploma -
Jyothishmathi Institute of Technology And Science
KARIMNAGAR,08.2017
Skills
- Good customer service and communication skills
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- Work with passion and dedication
Availability
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Full Professional
Telugu
Professional Working
Timeline
System Administrator
TCS Kohinoor Park
12.2021 - 07.2022
Electrical And Electronics Engineering
Kamala Institute of Technology And Science
High School Diploma -
Jyothishmathi Institute of Technology And Science