Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MUSHTAQ DAHIR

Waterloo,ON

Summary

Proven expert in cleaning and sanitization, I elevated hygiene standards at Merry Maids, mastering customer service and household management. Leveraging health and safety compliance, I achieved a significant reduction in client complaints, fostering loyalty and referrals. My adeptness in quality assurance and interpersonal skills ensures top-tier service, contributing to a 20% increase in customer satisfaction. Well-organized House Cleaner with experience cleaning private residences and hotels. Valued for impeccable standards in maintaining sanitized and clean environments. Expert at using various cleaning tools and materials. Strong work ethic and commitment to quickly and correctly completing jobs. Detailed House Cleaner with 3 years performing residential housekeeping and cleaning. Highly skilled at completing housekeeping duties for multiple clients weekly. Background using correct cleaning chemicals and agents. Reliable cleaner enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Bilingual cleaner with experience completing wide range of housekeeping duties. Gifted at using cleaning equipment and supplies to sanitize and remove dirt and grime. Motivated and independent worker with strong problem-solving skills. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cleaning position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

House Cleaner

Merry Maids
09.2022 - 12.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
  • Adhered to professional house cleaning checklist.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Dusted picture frames and wall hangings with cloth.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Assisted fellow house cleaners when needed during busy periods or staff shortages.
  • Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
  • Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
  • Streamlined cleaning processes for faster service, utilizing effective time management strategies.
  • Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
  • Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
  • Operated industrial washing machines and dishwashers to clean linens and dishware.
  • Educated clients on best practices for maintaining a clean home between visits, leading to improved overall home care habits among customers.

Cleaner

Molly Maid
02.2021 - 04.2022
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Inspected building for potential safety hazards, reporting identified concerns to supervisor.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Conducted regular inspections of facilities to identify potential hazards or areas requiring attention for improved cleanliness standards.
  • Performed regular maintenance and repairs on various cleaning tools and equipment.
  • Developed and implemented comprehensive cleaning plan for entire building.
  • Showcased adaptability in adjusting work schedules according to changing demands from clients or management without compromising output quality levels.
  • Exceeded client expectations in providing quality services while adhering strictly to deadlines for project completion timelines.
  • Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
  • Managed inventory levels of cleaning supplies efficiently while minimizing costs through strategic purchasing decisions.
  • Reduced cross-contamination risks through adherence to strict sanitation guidelines in food preparation areas.
  • Streamlined cleaning processes with the implementation of more efficient tools and equipment as needed within the industry''s best practices framework.
  • Collaborated effectively with other departments to ensure seamless coordination and meeting essential deadlines for facility maintenance requirements.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.

Education

High School Diploma -

Waterloo Collegiate Institute
Waterloo, ON
06.2021

Skills

  • Cleaning and sanitization
  • Customer Service
  • Housekeeping
  • Bathroom sanitation
  • Health and safety compliance
  • Kitchen Cleaning
  • Floor cleaning
  • Quality Assurance
  • Glass cleaning
  • Household Management

Languages

English
Full Professional

Timeline

House Cleaner

Merry Maids
09.2022 - 12.2023

Cleaner

Molly Maid
02.2021 - 04.2022

High School Diploma -

Waterloo Collegiate Institute
MUSHTAQ DAHIR