Mushfiqur Rahman Khan
Battleford,SK
Summary
Interpersonal & Leadership: Client communication, active listening empathy, team collaboration, supervision, adaptability.
Technical Proficiency: Salesforce & CRM systems, MS Excel, Financial tools, process improvement, digital marketing.
Sales Strategy & Operations: Proficient restaurant manager and senior sales executive with a focus on customer engagement and operational excellence. Known for cultivating client relationships and implementing effective training programs to boost team performance and revenue.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Restaurant Manager
Pennydale Junction
Battleford, SK
05.2025 - Current
- Managed daily restaurant operations and ensured smooth service flow.
- Trained and supervised staff to maintain high service standards.
- Resolved customer complaints to enhance dining experience.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Senior Sales Executive
Magon Enterprise
Dhaka, Bangladesh
06.2020 - 03.2025
- Directed sales strategies to enhance market presence and drive revenue growth.
- Cultivated relationships with key clients to ensure long-term partnerships and satisfaction.
- Managed budgets for sales initiatives, optimizing resource allocation across projects.
- Presented quarterly reports to executive leadership on sales performance and forecasts.
- Analyzed market trends to identify new opportunities for product development and expansion.
- Established key relationships with industry partners to facilitate collaboration on new products and services.
- Analyzed competitors' pricing models and identified opportunities to enhance profit margins.
Sales Executive
Glued Together
Dhaka, Bangladesh
05.2017 - 04.2020
- Collaborated with team members to develop effective sales strategies.
- Used cold calling and networking to sell products and services.
- Participated in training sessions to improve product knowledge and sales techniques.
- Negotiated contracts with clients on behalf of the company.
- Implemented processes for cross-selling products or services based on customer needs.
Education
Associate of Applied Science - Physics, Chemistry, Biology, Maths
Islami Bank International School
Dhaka, Bangladesh06.2010
Skills
- Customer service
- Staff training
- Inventory management
- Sales strategy
- Effective communication
- Sales forecasting
- Time management
- Adaptability
- Customer engagement
- Business operations expertise
Languages
English
Professional
Hindi
Professional
Bengali
Professional
Certification
Serve It Right
Timeline
Restaurant Manager
Pennydale Junction
05.2025 - Current
Senior Sales Executive
Magon Enterprise
06.2020 - 03.2025
Sales Executive
Glued Together
05.2017 - 04.2020
Associate of Applied Science - Physics, Chemistry, Biology, Maths
Islami Bank International School