A friendly energetic individual who has a passion for fitness is known to work collaboratively and independently to attain goals and mission of the company
Overview
10
10
years of professional experience
Work History
Tennis Instructor
Ace 2Win
01.2021 - Current
Create and teach Tennis lesson program including technique, fitness and games to registered kids, and ensure that participants have fun and learn taught lesson at hand
Responsible for taking/keeping equipment from/in the storage, setting up the equipment prior to every lesson and clearing the court after the completion of lessons
Communicate in a professional manner as well as maintain a professional attitude both on and off the court
Maintain appropriate coaching attire, preferably the OTA provided shirts
Assist Head coach maintain team player attitude to ensure that daily tennis lessons are executed with no issues and any issues that may arise are quickly resolved
Develop an inclusive environment and to encourage mutual support among participants
As well as encourage students to respect one another
Visual Merchandiser & Service Coordinator
Melanie Lyne
01.2019 - 01.2021
Maintain and optimize store visual appearance by placing goods on sales floor in accordance with visual merchandising directives sent by head office
Assists management by changing product placement within store to ensure colour and product stories are coherent
Maintain backroom/back stock, easy to and efficient to find all products and supplies
Complete customer orders, processing online customer orders and store to store transfers within monitored timeline
Assist with sales and cashing out customers when needed to provide exceptional customer service
Key Holder
Jean Machine
01.2017 - 01.2019
Manage busy customer levels and work flow to meet and exceed sales goals while providing high level customer service
Assist customers over the phone and in person regarding store sales, operations, products, promotions and orders with respect and professionalism
Consistently receive positive feedback from customers and established great rapport by developing long term relationships and return business
Oversee cash counting, collection, reconciliation and deposits
Create a positive team atmosphere and communicate the daily sales budget with employees using the Team Coach tool to meet and exceed sales goals
Sales Associate
Photos Unlimited
01.2016 - 01.2017
Photography-Government ID photos (passport, visa, citizenship), family photos, business photos, special occasion photos, etcetera
Handle a high volume of customers within strict timelines
Optimize sales utilizing the top down selling and up selling methods to meet and exceed company goal
Responsible for opening and closing store including cash counting/deposits and cashing out customers
Skilled working with different personalities
Strong problem solving skills and able to think quickly and respond appropriately
Plant Sales Associate
Sheridan Nurseries
01.2015 - 01.2016
Responsible for selling gardening products/plants while providing excellent service to guests while completing specific tasks in an efficient and timely manner
Create displays and organized and re-stocked plants by name and colour
Quick learner, able to apply knowledge to helping guests according to specific needs
Effective communication skills and team player, assisted co-workers when needed
Education
HYPE Business Certificate -
Centennial College
Toronto, ON
01.2017
OSSD -
Mary Ward CSS
Toronto, ON
01.2017
Skills
6 years providing professional, efficient customer service
Personally motivated to keep fit and the ability to motivate others to do the same
Leadership ability with exceptional communication and interpersonal skills
Highly proficient in using computer software such as Microsoft Suite, various Point-of-Sales (POS)
Ability to multi-task and contribute as an effective team member to achieve organization targets
Energetic with ability to work and think on my feet for long periods of time
Professional Development at Federation of black Canadians-career readiness accelerateProfessional Development at Federation of black Canadians-career readiness accelerate