MUSAWWER AHMAD
Hamilton,ON
Summary
Hardworking employee enthusiastic about learning in field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Dependable candidate experienced in navigating long-haul routes and managing paperwork for cross-border shipments. In-depth knowledge of route logistics and vehicle maintenance needs. Physically fit individual possessing excellent physical stamina to move and lift heavy items and good knowledge of local and highway roads.
Overview
8
8
years of professional experience
Work History
US Long Haul AZ Truck Driver
Advance Trucking Solutions
Mississauga, ON
04.2024 - Current
- Delivered goods to various locations, ensuring timely arrival and customer satisfaction.
- Maintained accurate logs, enhancing operational efficiency with detailed documentation.
- Improved delivery accuracy by adhering to predetermined routes and schedules.
- Inspected vehicles before and after trips to ensure roadworthiness and safety.
US Long Haul AZ Truck Driver
Day To Day Logistics
Mississauga, ON
03.2023 - 03.2024
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Operated with safety and skill to avoid accidents and delays
Sales Associate/Customer Service Representative
Cable Ties And More Canada
Toronto, ON
02.2022 - 02.2023
- Cold Calls/Email response in timely manners
- Provide Quotes/Follow up quotes
Sale/Customer Service Representative
Shifa Pharmacy Co Ltd
08.2018 - 02.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered customer telephone calls promptly to avoid on-hold wait times
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
Customer Service Representative & Administrator
Al Rayyan Health Care CO LTD
04.2017 - 07.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Medical Interpreter
Bangkok Refugee Center
09.2016 - 03.2017
- Translated procedural information to facilitate understanding between doctors and patients
Education
High School Diploma - undefined
The Radiant Way High School
08.2011
Skills
- Product Scanning
- Call Response and Transfer
- Calm and Professional Under Pressure
- Courteous with Strong Service Mindset
- Customer Data Confidentiality
- POS Systems and Ordering Platforms
- Creative Problem Solving
Languages
English
Full Professional
Timeline
US Long Haul AZ Truck Driver
Advance Trucking Solutions
04.2024 - Current
US Long Haul AZ Truck Driver
Day To Day Logistics
03.2023 - 03.2024
Sales Associate/Customer Service Representative
Cable Ties And More Canada
02.2022 - 02.2023
Sale/Customer Service Representative
Shifa Pharmacy Co Ltd
08.2018 - 02.2021
Customer Service Representative & Administrator
Al Rayyan Health Care CO LTD
04.2017 - 07.2018
Medical Interpreter
Bangkok Refugee Center
09.2016 - 03.2017
High School Diploma - undefined
The Radiant Way High School