Musadiq Soso
Mississauga,ON
Summary
Experienced Analyst With Excellent analytical and technical skills for operating in multiple platforms Seeking an opportunity to grow, develop and utilize my skills to match my employers needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Implementation Specialist
Boomerang FX
Mississauga, ON
12.2022 - 04.2024
- Demonstrated proficiency in effectively managing and implementing over 30 client accounts on a weekly basis
- Accelerated on-boarding process by 20% seamlessly migrating multiple new clients onto software
- Exemplified strong interpersonal skills in effectively training multiple clients to ensure easy adoption of software
- Played an instrumental role in modifying and designing software implementation process
- Proactively identified and reported software bugs to improve system functionality and user experience
- Successfully embedded online booking functionality onto client websites.
Batch Implementation Analyst
Transunion
Burlington, ON
04.2024 - Current
- Collaborated with cross-functional teams to interpret client requirements and configure solutions on a batch operating system, ensuring timely order delivery.
- Developed internal requirement document for enhanced consistency and accuracy in order management.
- Created process flow documentation for automated/manual work orders, aiding new hire training and SharePoint knowledge sharing.
- Compiled client information wiki pages, detailing products, challenges, contacts, and growth opportunities.
- Coordinated batch secure file transfer protocol for orders, ensuring data security, while validating credit report characteristics and fraud alerts for accuracy.
Application Specialist
Aspira
03.2021 - 12.2022
- Performed testing on application functionality
- Generated useful insights from Analyzing our data on Client service tickets
- Prepared and Assisted with reports on most common issues per client
- Increased productivity by 10% by Providing quality software support to clients as well as Employees
- Helped create and maintain technical and troubleshooting documentation that employees use.
Front-end Developer Intern
Softcom Ltd
05.2020 - 10.2020
- Designed Databeaver App components using React js which was deployed and is in use
- Performed Successful Unit and integration testing on multiple components of the Databeaver App
- Debugged App's bugs/issues with the help of JIRA
- Styled UI components and Enhanced code quality by enforcing BEM standards.
Education
Software Engineering(Bsc) -
University of Ontario Institute of Technology
06.2019
Skills
- Python Experienced
- JavaScript Experienced
- Java Experienced
- SQL Experienced
- HTML Experienced
- CSS Experienced
- Node JS Experienced
- Microsoft Office Experienced
Languages
English
Full Professional
Certification
- 06/01/2022, 08/31/2022, Data Analytics, Google Data Analytics
- 11/01/2020, 11/30/2020, Entry Certificate in Business Analysis (ECBA), International Institute Of Business Analysis (IIBA)
- 12/01/2020, 12/31/2020, ITIL Foundation Certificate in ITSM, AXELOS Global Best Practice
Personal Information
Title: Analyst
Timeline
Batch Implementation Analyst
Transunion
04.2024 - Current
Implementation Specialist
Boomerang FX
12.2022 - 04.2024
Application Specialist
Aspira
03.2021 - 12.2022
Front-end Developer Intern
Softcom Ltd
05.2020 - 10.2020
Software Engineering(Bsc) -
University of Ontario Institute of Technology