MUSAAB MOHAMED

• Conducted investigations into criminal activity within and outside of FedEx facilities.
• Maintained and updated investigations, case files, and incident reports.
• Conducted security inspections and audits and implemented necessary security procedures.
• Provided security awareness and loss prevention education.
• Managed physical security and provided support to other departments as required.
• Developed and implemented security policies in compliance with industry standards and regulations.
  

• Managed and maintained the security of facilities and packages in western Canada.
• Assessed security protocols, performed compliance audits and administered security service contractors.
• Provided support to other departments and ensured compliance with company policies.
• Successfully investigated and resolved criminal activity within the organization.
• Implemented and maintained investigations, case file's and incident reports.
• Conducted regular security inspections, audits and implemented corrective measures as required.

• Maintained efficiencies, professionalism, and deportment of security officers.

• Communicated with operations managers to meet site-specific requirements.

• Assessed security protocols and compliance to policies and procedures.

• Consistently achieved high levels of customer satisfaction through effective communication with other departments.

• Led a team, providing training, development opportunities, and fostering accountability and excellence culture.

• Conducted investigations into various types of criminal cases.

• Gathered and analyzed evidence, including surveillance and interviews.

• Prepared detailed reports and case files for clients and legal professionals.

• Monitored and tracked shipments to ensure on-time delivery.

• Maintained confidentiality with customers and suppliers on shipping and delivery details.

• Addressed and resolved any shipment related issues or problems.

• Established and maintained positive relationships with customers, suppliers, and carriers.

• Detected surveillance and terrorist attackers and suspicious activities.

• Performed access control for pedestrians and vehicles.

• Reported offenders to law enforcement and conducted pre-investigation.

• Responded to emergencies such as weapons, chemicals, and biological attacks.

• Maintained a safe and secure environment for employees, visitors, and contractors.

• Researched and analyzed industry trends and market conditions.

• Developed and implemented business plans and strategies to achieve sales goals.

• Built and maintained relationships with key clients and partners.

• Kept up-to-date with new products, features, and services in the industry .

• Developed and implemented security policies and procedures.

• Trained and supervised security personnel.

• Scheduled and managed security staff shifts.

• Conducted regular security audits and assessments.

• Investigated security incidents and breaches, coordinated with law enforcement and emergency responders.

• Built and maintained positive relationships with employees, customers, and stakeholders.