Musa Ssetimba
Toronto,ON
Summary
Dynamic and results-oriented professional with extensive experience in manufacturing and hospitality management, notably with Teknion Furniture Systems. Excelled in spray gun painting and effective communication, significantly enhancing product reliability and guest satisfaction. Proven track record in leading teams to exceed production quotas and streamline operations, leveraging skills in quality control and office administration for continuous improvement.
Overview
1
1
Certification
Work History
Paint Line Operator
Can-Tech Services
- Applied proper coating techniques to achieve proper thickness and high-quality finish.
- Identified all surface defects and made appropriate corrections to conform to paint finish specifications.
- Loaded and unloaded Type parts from conveyor line using proper methods and ensuring quality paint finish.
- Administered routine cleaning and maintenance on various components of coating system.
- Increased customer satisfaction with consistent delivery of high-quality painted products.
- Performed titration measurements on wash tanks, inspected spray guns and replaced worn parts.
General Assembler Team Leader
Teknion Furniture Systems
- Increased product reliability by meticulously following assembly instructions and blueprints, ensuring accurate component placement.
- Contributed to a safer work environment through consistent adherence to safety protocols and proper use of personal protective equipment.
- Conducted regular maintenance on tools and equipment, prolonging their lifespan and reducing downtime due to malfunctions.
- Maintained compliance with industry standards by staying informed of current regulations pertaining to general assembly procedures.
- Participated in departmental meetings, sharing insights into best practices for improving overall team performance.
- Maintained a clean and organized workspace, contributing to efficient workflow and minimizing potential hazards.
- Reduced assembly errors by conducting thorough quality checks and maintaining strict attention to detail.
- Assisted in training new employees on assembly procedures, fostering a positive learning environment for skill development.
- Collaborated with cross-functional teams to address assembly issues promptly, preventing delays in the production schedule.
- Streamlined inventory management by accurately logging incoming components and reporting any discrepancies immediately upon discovery.
- Demonstrated adaptability by quickly learning new assembly techniques as required for various product lines or projects.
- Aided in cost reduction efforts through diligent material usage tracking and waste minimization practices during the assembly process.
- Expedited order fulfillment by prioritizing tasks based on urgency, consistently meeting customer expectations for timely delivery.
- Supported continuous improvement initiatives by providing constructive feedback on existing processes and suggesting potential improvements.
- Enhanced team collaboration with effective communication and problem-solving skills, leading to increased productivity.
- Consistently met production quotas by efficiently managing workload and staying focused during high-pressure situations.
- Completed complex assemblies within tight deadlines, showcasing strong organizational and multitasking abilities.
- Improved production efficiency by streamlining assembly processes and implementing time-saving techniques.
- Displayed strong initiative by actively seeking out additional tasks during downtime, contributing to overall team productivity.
Concierge Supervisor
Paragon Protection Limited
- Streamlined front desk operations for increased efficiency and improved guest experiences.
- Enhanced guest satisfaction by promptly addressing inquiries and providing personalized recommendations.
- Maintained accurate records of guest preferences, enabling tailored services and personalized recommendations.
- Continuously monitored market trends to identify potential opportunities for enhancing hotel offerings or updating existing services based on demand shifts and preferences among clientele.
- Provided exceptional assistance to VIP guests, managing unique requests and exceeding expectations consistently.
- Ensured compliance with company policies, industry standards, and local regulations within the concierge department at all times.
- Mentored junior staff members to enhance their customer service skills and professional development.
- Managed scheduling for concierge staff members, balancing workload effectively while accommodating employee needs when possible.
- Reduced guest complaints with proactive problem-solving and timely communication.
- Assisted with event planning and coordination, ensuring successful execution of on-site events and special occasions.
- Handled escalated situations effectively by taking ownership of issues and providing solutions to ensure guest satisfaction.
- Facilitated smooth check-in/check-out processes by coordinating closely with the front desk team and other departments as needed.
Education
Computer And Information Systems
CCTV
Toronto, ON09.2017
Skills
- Spray gun painting
- Touch-up painting
- Work area cleanliness
- Effective communication
- Office administration
- Surface preparation techniques
- Quality control inspection
Languages
English
Full Professional
Certification
Computer skills certification
Advanced security certification
Timeline
Paint Line Operator
Can-Tech Services
General Assembler Team Leader
Teknion Furniture Systems
Concierge Supervisor
Paragon Protection Limited
Computer And Information Systems
CCTV
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